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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Sarah Bonner
Verified Buyer
“The color I got does not come close to the picture that advertised it. I am extremely disappointed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I became a fan of Ciate London through seeing the Glitter Flip lipsticks advertised on Facebook ads on my FB Feed. Around Black Friday the Glitter Flip vault went on sale which I purchased. I later purchased the Candy Holo glitter flip duo. Then the Astrolights Jeweled and Burnt shadows and the regular sized Glitter Flips went on Sale for Black Friday. I purchased approx. 7 more full size glitter fiips and both Astrolight eyeshadow pallets from Sephora. I am now buying my friend the Glitter Flip vault for Christmas. SO I am now a rabid Ciate London makeup fangirl decked in sparkly glitter and shadow. Thank you!”
Helpful Report
Posted 6 years ago
Brandi Zike
Verified Buyer
“The shipping was so fast. The colors are outstanding.. love them. Bought one gift pack for and one to give away.”
Helpful Report
Posted 6 years ago
Elizabeth Kirtley
Verified Buyer
“A lot of my friends got this an Ipsy bag and after asking them what they were wearing I just had to get it! It’s such a nice glow to it so glad I got it! 🤩”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Every product I've tried is a winner. Bravo!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Love the quality of the products, Glitter Flip is better than expected, SO beautiful, reliably good.”
Helpful Report
Posted 6 years ago
Brenda Good
Verified Buyer
“Really easy to deal with. The arrival of my order was late, but it certainly wasn’t their fault. It’s the holiday season, you know. I am completely enjoying my order, and I have a feeling my 23-year-old is going to, as well. She likes to raid my lipsticks LOL”
Helpful Report
Posted 6 years ago
Tess Santiago
Verified Buyer
“Great quality and accurate shipping.”
Helpful Report
Posted 6 years ago
Dina Mowery
Verified Buyer
“Great product and amazing holiday prices!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I ordered the glitter flip lippies. The lighter colors are very petty and I love the glitter flip. The darker colors are very drying and stain everything. Shipping was quick and my products were not damaged.”
Helpful Report
Posted 6 years ago
Serene Gilman
Verified Buyer
“Product takes FOREVER to show up and is underwhelming.”
Helpful Report
Posted 6 years ago
Cate McDonald
Verified Buyer
“All of the products are beautiful and I will certainly shop here again.”
Helpful Report
Posted 6 years ago
Yvette Miller
Verified Buyer
“I have 4 different colors and i love every one of them! The formula is good and lasts me all day. I have nothing but good things to say about your glitter lip stains.”
Helpful Report
Posted 6 years ago
Christina Schuetts
Verified Buyer
“So far every item I’ve purchased has been amazing. Service and shipping is extremely fast.”
Helpful Report
Posted 6 years ago
Molly Tice
Verified Buyer
“Still haven’t received my order.”
Helpful Report
Posted 6 years ago
Alexis Whaley
Verified Buyer
“Love the glitter flip lip color!!!!”
Helpful Report
Posted 6 years ago
Jessica Jackson
Verified Buyer
“First off, amazing products! Second, the site is so user friendly. Third, I was kept updated every step of the way from purchase to delivery. Thanks for a great experience!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“They are a Xmas present for my daughter. From what I can see, she is going to love them.”
Helpful Report
Posted 6 years ago
Heidi Wells-Lees
Verified Buyer
“I am missing part of my order :(”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I am still waiting to receive my product.”
Helpful Report
Posted 6 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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