US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colors of my lipsticks were fine; however, the videos and pictures of the amount of glitter and shimmer in this product were extremely exaggerated.”

Helpful Report

Posted 5 years ago

“Good shipping time but there is no glitter in my glitter glosses. I was and am super disappointed w ciate and Jeffery star for promoting and hyping up a gloss that doesn't have the glitter explosion that I was looking for.”

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Posted 5 years ago

“The colors look nothing like pictured and it barely lasts I’m very disappointed will never buy again”

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Posted 5 years ago

“Great and quality”

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Posted 5 years ago

“I've been trying to try this brand for a long time. the colors are vibrant and look better in person than on line.”

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Posted 5 years ago

“Perfect!!!”

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Posted 5 years ago

“Love the glitter storm lipstick so much!”

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Posted 5 years ago

“The customer service was phenomenal. The nail polishes are bright and creamy and have great coverage. The glitter flip lipsticks are very unique, I find them slightly drying but they last well and have great sparkle.”

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Posted 5 years ago

“Great service and product! Fast shipping!”

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Posted 5 years ago

“Nice colors packaging poor quality.”

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Posted 5 years ago

“The site didn’t do my lip colors justice!!!”

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Posted 5 years ago

“I received my purchase quick, I would recommend other people ordering from Ciate!”

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Posted 5 years ago

“Love the lipstick”

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Posted 5 years ago

“I own almost every shade of their glitter flip line. It's the first company I've ever done that with and it shows that they're worth it. All shades are accurate and never heavy to wear. I can imagine all their products are equivalent.”

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Posted 5 years ago

“Shopping on the website was easy and quick! I was informed throughout the entire shipping process and my items were delivered quickly! I love that their was no plastic involved in the packaging! It makes me feel better as a consumer and I will not hesitate to purchase Ciaté again in the future!”

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Posted 5 years ago

“Horrible experience. I won’t be returning as a customer. I want off of the mailing list and my account deleted.”

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Posted 5 years ago

“Love this brand :)”

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Posted 5 years ago

“I absolutely love my glitter flip lipstick!”

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Posted 5 years ago

“I will be cautious when ordering colors online again. But over all good product.”

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Posted 5 years ago

“Shipped quickly and product exactly as advertised”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews