US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was fast and i was very pleased with my order. The lipstick was AMAZING even though the colors was “off”. My husband was so pleased with the lippies though he MADE me order more!”

Helpful Report

Posted 5 years ago

“Perfect balance of vivid color and stay power. This stuff is my new favorite lip product!”

Helpful Report

Posted 5 years ago

“I emailed the company about my experience and they blamed the lipstick colors being different based off of my phone screen. Let’s qll laugh together. The colors could literally not have been any further from the shade in the picture. One was infamous - berry which appears to be a nude-ish pink color. Pretty neutral. The color I received was a brick red and it was hideous. The other was whisper - mink taupe which again is a pretty neutral nude color in the picture. What I received is basically dukey brown. REAL cute. #saidnooneever I am EXTREMELY DISSATISFIED and will NOT EVER DO BUSINESS WITH THIS JOKE OF A COMPANY EVER AGAIN. Buy your lipstick elsewhere unless you like enjoy wasting your money.”

Helpful Report

Posted 5 years ago

“Very fast shipping”

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Posted 5 years ago

“The glitter is beautiful and works just like it shows. Was slightly disappointed in the color it was quite a bit darker thank showed on the website. It is more of a orange brick color than a tan. Too dark for me so I probably won't wear it.”

Helpful Report

Posted 5 years ago

“Love the color, however, the glitter does not pop as much as advertised.”

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Posted 5 years ago

“Not what i expected, not satisfied at all. Very sad”

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Posted 5 years ago

“The order I received- a mixture of their gel/kohl eyeliners and the glitter flip liquid lipsticks- were okay at best. I was not happy with the eyeliners at all! The pigment is decent but after a few hours tops it becomes so messy! It runs and gives you raccoon eyes... My drugstore brand eyeliner is honestly creamier and stays put way longer, so save the money and don’t even look at the eyeliners. The lipsticks are also okay... the glitter effect is NOT what you see on social media and is a lot more subtle in real life. I will still use them because the actual colors are pretty and suits my tan skin tone well... I like that the glitter doesn’t fall out and stays put on the lips at least... Unfortunately I would say that this brand is more hype than anything- thanks to social media. Models are PAID to advertise the brand, so don’t expect the actual products to match what you see online. I would honestly not order from this brand again.”

Helpful Report

Posted 5 years ago

“As someone who has recently become addicted to glitter, I’m in love with the glitter flip lipstick.”

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Posted 5 years ago

“I love my lipstick 💄 they are the best . The colors are beautiful and that last all day.”

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Posted 5 years ago

“I wrote a letter I haven’t heard anything back at the product that I got I thought was buy one get one free first of all second of all I put it on it was a matte finish press my lips together there’s hardly any glitter I was not satisfied at all. Looking to get my money back not what I expected”

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Posted 5 years ago

“very beauteful lipstick,i love it 😍”

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Posted 5 years ago

“The Glitter Flip lipgloss is truly amazing! The color is intense and lasts a long time! I purchased Scandal and Crush. The latter I can wear everyday to work, the holo glitter is subtle enough under the UV hospital lights. The Scandal is a dramatic dark red with pink glitter perfect for a special night out or formal event.”

Helpful Report

Posted 5 years ago

“The lipstick was good...it really dried out my lips though and there was not a lot of sparkle as it was advertised”

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Posted 5 years ago

“Great brand, fast shipping!”

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Posted 5 years ago

“My first ordered I placed on my credit card it went through but never got an email on the first order.. So I thought maybe it really never went through so I placed a second order and got a confirmation email,,, when the mail came I got two separate packages so the first order did go through, unfortunately there is no phone to call customer service. Needless to say I mailed back the first order to get credit back to my card.....”

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Posted 5 years ago

“Love it it works really works colors great glitter poppin”

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Posted 5 years ago

“really not all that happy, the advertised sparkle is way off from what you actually get. Maybe it is different w/ the more bold colors but not with the ones I purchased. Unfortunate, I was hopeful.”

Helpful Report

Posted 5 years ago

“Your lipstick and gel kohl liner were good, but the instabrow and mani marker were terrible. Both didn’t work at all”

Helpful Report

Posted 5 years ago

“Quality is not good. The shimmer does not look like advertised. The colors are very different in real life. Waste of $ and they wouldn’t even take a return!”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews