US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a list of things a lipstick must be able to do. The highlights: stay where I put it, last at least 4 hours through drinking water and light eating. The Glitter Flips I purchased do all of those. I already have an order in for 2 more. Be sure to wait at least 3 minutes before trying to make the glitter pop. I found these to be smooth and non gritty with no flaking. There's light transfer on napkins, but only because you're wiping on it. I never had any tacky or sticky feeling. The shipping was ideal with the products protected.”

Helpful Report

Posted 5 years ago

“Great quick service”

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Posted 5 years ago

“excellent shopping experience, fast shipping”

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Posted 5 years ago

“I received my order very quickly and I love my new glitter flip lipsticks, the colors are amazing.”

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Posted 5 years ago

“wasn't the color I thought it would be but I like it still..glitters very nicely tho..”

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Posted 5 years ago

“Customer service is terrible-products don’t work as advertised.”

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Posted 5 years ago

“I LOVE my glitter flip lip gloss!”

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Posted 5 years ago

“Love the fierce flicks eyeliner, I have to buy more than 2 at a time just to stock up in case they sell out. Best products ever!!!!”

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Posted 5 years ago

“I got a deluxe sample of the glitterflip lip gloss from Ipsy and loved it so much that I came to USCiateLondon.com to order more. They have excellent quality makeup at great prices. I've gotten a few other makeup items from US CIATE LONDON also from Ipsy and I have to say it's a GREAT BRAND, eith GREAT PRODUCTS. When you order online, you get your item pretty quickly shipped. I'm a lifetime customer now. Thanks US Ciate London !!!”

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Posted 5 years ago

“Great Brand. My order came fast, and the price was great. I really appreciate the Buy one get one Free. It really made it affordable for me. Thank you!”

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Posted 5 years ago

“I love the glitter flip lipstick! Very happy with my purchase and will definitely purchase again!”

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Posted 5 years ago

“Shipping time was decent, however, product (specifically Glitter Flip lipstick) did not turn out as advertised.”

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Posted 5 years ago

“LOVE this product! Couldn't be happier!”

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Posted 5 years ago

“Even though I do really like the colors the lipstick left my lips very very dry. The glitter didn’t pop like the and was a very matte finish. The lipstick was also very difficult to remove. I’m sorry but I would not recommend this to anyone.”

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Posted 5 years ago

“Very fast shipping. They arrived in less than a week. I'm more than happy with Ciate and their products.”

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Posted 5 years ago

“The product worked as it should’ve, the shipping was appropriate and my items showed up in 3 days”

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Posted 5 years ago

“I love the glitter flip and the bogo free deal. I think the colors online are deceiving. I ordered Candy and thought it was closer to a nude baby pink based on the picture but on me it has a purple tint and not really a good shade for me. I am glad I purchased two different shades and the other color I like. I wish the pictures online were a better representation of the true colors.”

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Posted 5 years ago

“This product (extraordinary translucent powder) is so light. It works perfectly with my foundation and keeps it in place all day. Shipping was fast and I’m in love!”

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Posted 5 years ago

“Fast delivery. Colors stay on all day & are really lush. The only "downside" that I had was that I expected Siren to be much lighter, like the picture. Its still VERY pretty though!”

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Posted 5 years ago

“If I could give a higher score I would! Great products! I purchased 4 of the Glitter Flips so far and love them! 100% worth checking out AND they ship crazy fast!”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews