US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shade Chaos I ordered of the Glitter Flip was nothing like the sample picture shown. It’s a lot more of a brick red color than gold. Disappointed for sure!”

Helpful Report

Posted 5 years ago

“Product is fine. Color doesn’t match 100% what you see in the pictures. Brush isn’t soft for your lips.”

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Posted 5 years ago

“I am not too sure on all of the products but I know I will not buy the glitter lip product again.”

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Posted 5 years ago

“I liked the lipstick just ok. The applicator brush is very uncomfortable. It doesn't go on smoothly with the brush, I wish it did. The lipstick lasts for all day which is great and the glitter in it is very fun. I bought two shades, but the colors aren't great. I don't think I'll buy this lipstick again.”

Helpful Report

Posted 5 years ago

“I think that it’s super nice gel pencil but it is not really waterproof and give you marks on eyelids , the brown tone color is incredibly beautiful”

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Posted 5 years ago

“Quick and fast shipping”

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Posted 5 years ago

“not the same quality shown in ad and colors are not similar either”

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Posted 5 years ago

“While cool idea, the lipstick is super drying so I have use a gloss on top, which ruins the glitter.”

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Posted 5 years ago

“Customer service is not good sent emails never received reply.”

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Posted 5 years ago

“Please don’t post this online because it could be my taste but I’m not pleased with the colors you sent. They are what I chose but too dark for me: The colors online showed them to be much lighter. I would like to return them for my money back. Thank you!”

Helpful Report

Posted 5 years ago

“It’s an ok lipstick but is not as sparkly as advertised”

Helpful Report

Posted 5 years ago

“I purchased 5 different colors after seeing the ad. I knew i needed them. I love sparkle everything. To my disappointment though, they are not nearly as sparkly as advertised. Even the colors are different than advertised. Candy which is a light pink, looks almost purple. Another color is straight coral. I would not purchase again. Please save your money if you’re looking for something super sparkly... this is NOT it.”

Helpful Report

Posted 5 years ago

“Shipping for lip gloss shouldn't cost almost as much as the lip gloss.”

Helpful Report

Posted 5 years ago

“Off of the two items I ordered from US Ciate London I don't think I would order from them again. Sorry.”

Helpful Report

Posted 5 years ago

“The color wasn't was I expected and it says long lasting but I had to reapply but still love it.”

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Posted 5 years ago

“This brand has very hit or miss in my experience.”

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Posted 5 years ago

“Pretty good brand. Been supporting the brand for awhile now”

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Posted 5 years ago

“Good communication and updates about order via email.”

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Posted 5 years ago

“Easy ordering and fairly quick shipping.”

Helpful Report

Posted 5 years ago

“It's not as glittery as shown in ad. A little dry going on but, color stays put for awhile.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews