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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Leona Gonterman
Verified Buyer
“I’ve emailed you to return my items and haven’t heard back. Please respond”
Helpful Report
Posted 3 years ago
Linda Van Der Plaats
Verified Buyer
“I have not received my order. But I keep getting your email ads. Where is my order for the nail polishes? Just please send it. Thank you.”
Helpful Report
Posted 3 years ago
Alexandra Hutz
Verified Buyer
“Loved the stuff I got! Everything arrived intact and nicely packed.”
Helpful Report
Posted 3 years ago
Olivia Townsend
Verified Buyer
“Even better than I expected! I asked a friend what setting spray she uses, and she lead me to this brand. I am beyond happy with my purchase. The setting spray took about a week to arrive, and it works wonders!”
US Ciate London 5 star review on 9th December 2021
Helpful Report
Posted 3 years ago
Hannah Silveira
Verified Buyer
“My item said it was delivered but I never received it”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“LOVE everything I get from Ciate!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Amazing service and order came quickly.”
Helpful Report
Posted 3 years ago
Heather Curtis
Verified Buyer
“Not only is the product AMAZING, but the customer service is off the charts AWESOME… I had an issue and they answered quickly and resolved the issue pronto. I’m so thankful for companies like this one who care about their customers. Thanks again TIKTOK - Thecoolestheather 💜”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely advent calendar! And it shipped quickly!”
Helpful Report
Posted 3 years ago
Samiha Fdhela
Verified Buyer
“Great Product! I really love the lipsticks!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Amazing mascara. Love my pressed powder. Had a small issue with my order and customer service took care of me real fast.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I like the innovative products. I've tried the nail polish and really like them. The lip products I've tried so far are so-so. Some are better than others. The prices are a bit high but the sales are great.”
Helpful Report
Posted 3 years ago
Diane Saras
Verified Buyer
“Please allow delivery to US as u did two times previously your products are great but hard to get here. I have one purchase that can’t get through. THANK YOU”
Helpful Report
Posted 3 years ago
Jessica Shriver
Verified Buyer
“Products are of amazing quality and shipping was fast!”
Helpful Report
Posted 3 years ago
Brianna Earlley
Verified Buyer
“I tried the Extraordinary Fiundation in 101N. It is just a touch too dark for me but if you blend it down the neck no one can really tell. I watched a lot of negative review videos on YouTube so I was hesitant but I fight know what those people were talking about- I love it! It’s so lightweight and feels really silky and moisturizing. Didn’t cling to any dry patches or settle into lines. I worked in thin layers and really worked it in with a bush and had no complaints. Beautiful coverage and finish. Only negative- the box and the tube inside were mangled and smashed because they were really poorly packaged for shipping. But the product works give in spite of that.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“My daughter loved the mini mani month- a perfect surprise gift and she intends to frame the illustration that came with it. Delightfully different.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I love my PURCHASES! They make my routine so quick and easy. The looks last all day without moving. I will purchase these again.”
Helpful Report
Posted 3 years ago
Candy Szymanski
Verified Buyer
“The wonderwand mascara is the best! Highly recommend.”
Helpful Report
Posted 3 years ago
Eileen Levy
Verified Buyer
“Love this lipstick. It’s amazing how it actually changes colors! Love the texture and it stays put.”
Helpful Report
Posted 3 years ago
Rick Witherite
Verified Buyer
“Made this purchase for my wife. Item was delivered quickly. Arrived in great condition. I'm sure she will love it.”
Helpful Report
Posted 3 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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