US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It wears darker than it shows. No glitter appears when lips are smushed together, several times. If you don't drink or eat it will last several hours. If you do drink and eat you will have to reapply. I'm not impressed at all. Quick shipping.”

Helpful Report

Posted 5 years ago

“Received a used glitter lipstick. Customer service did take care of it in a timely manner, and has sent out another replacement lipstick. I was disgusted that this could happen. I would be very hesitant to order with you again.”

Helpful Report

Posted 5 years ago

“Awful. Barely any glitter. No phone number or sddress listed for this company. Don’t waste your time or money”

Helpful Report

Posted 5 years ago

“I am EXTREMELY disappointed with the gloss, it's not shimmery at all. It looks like a matte instead of a gloss.”

Helpful Report

Posted 5 years ago

“I never received my lipglosses tracking number says return to sender. I emailed about it over a week ago and still have not received a response”

Helpful Report

Posted 5 years ago

“Glitter Flip makes my lips really super dry. I love the glitter, but they need a gloss as well. I would not recommend this to a friend until they change the formula to provide both glittery and moisturizing. Lipsense has this. I recommend Lipsense.”

Helpful Report

Posted 5 years ago

“Not happy at all,....”

Helpful Report

Posted 5 years ago

“These lipsticks look nothing like it shows, I threw out both”

Helpful Report

Posted 5 years ago

“What a waste of money, Your product does not do anything your ad claimed it to do. Zero glitter effect.”

Helpful Report

Posted 5 years ago

“Biggest waste of ten dollars i have spent. I was actually really excited to try this, i posted it online, told my mom about it then eventually i bought it. I drove to the post office, ripped open the package, then applied it how it says to on the box. That's when the disappointment set in. For one, it make me look like i smeared spaghetti sauce all over my lips. I followed the directions serval times, and it has maybe a small patch of sparkles.... i was really disappointed.”

Helpful Report

Posted 5 years ago

“I have yet to receive my packages”

Helpful Report

Posted 5 years ago

“Don't bother! Very poor quality. Is not shiny & does not sparkle. Stains your lips but color also bleeds & is extremely drying. Totally regretted the purchase!”

Helpful Report

Posted 5 years ago

“Fast shipping, that was about it.”

Helpful Report

Posted 5 years ago

“I ordered whisper and recieved chaos lip gloss. It is nothing like the video. I am more than disappointed. My favorite lip gloss is actually 1 dollar. La colors in topaz....I should have taken the 15 dollars and bought 15 la colors in topaz. Wasted my money with Ciate and didn't receive the right product.”

Helpful Report

Posted 5 years ago

“Not happy with product”

Helpful Report

Posted 5 years ago

“This product is extremely dry on the lips, and in no way is as glittery as the ad shows. I also ordered and paid for 3 and only received 1 AND no one will answer my emails to try and get a refund for the two that never arrived!”

Helpful Report

Posted 5 years ago

“I just received the color Trouble, which is supposed to be coral. It was separated/dry in the tube, and when I tried it, it went on streaky and dried a weird brown color. I loved the trial I got from Sephora in another color, but this was very disappointing. Don’t think I’ll be ordering from this company again.”

Helpful Report

Posted 5 years ago

“Did not like color or consistency and low amount of glitter.”

Helpful Report

Posted 5 years ago

“Still waiting for a reply back regarding issue with Glitter Flip. Has been over 4 days. Very dry and hardly ANY glitter!”

Helpful Report

Posted 5 years ago

“Not the greatest. It dried out after I used it once. It was amazing while it lasted (which was less than a week)”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews