US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lipstick is absolutely amazing! Packaging and all was completely adorable. The product itself glided on smoothly and had a decent lasting. I was very pleasantly surprised at the extra lil gift of the moondust highlighter and love it too!”

Helpful Report

Posted 5 years ago

“It's sooo cute I can't dip my brush in it don't want to Jessica to dissolve lol too cute”

Helpful Report

Posted 5 years ago

“I first tried Glitter Flip in Forbidden in my Ipsy bag. So glad I received it, as I have now ordered 4 full size tubes! #lovethiscolor ❤ Live for Ciate makeup 💄!!!”

Helpful Report

Posted 5 years ago

“The color I picked didn’t look good for my skin tone so I gave to my daughter and she looks fabulous!”

Helpful Report

Posted 5 years ago

“The lipstick from the Jessica Rabbit collection is beautiful! I got one for a friend too. And the add on highlighter as gift with purchase was a nice surprise. And I decided to get the lipsticks bc I could use the 25% off coupon on the collection.”

Helpful Report

Posted 5 years ago

“Shipping was fast, I order 3 colors they were a little different than the picture but they did was it was supposed too! Shine like diamonds 💎 I was pretty happy and it’s fun wearing them!”

Helpful Report

Posted 5 years ago

“Loved it! As soon as I tried it the day it came in the mail I jumped online and ordered two more colors!”

Helpful Report

Posted 5 years ago

“customer service sucks. i emailed about a product i received that came broken and still no reply. i just wasted my money on a broken product.”

Helpful Report

Posted 5 years ago

“Good customer service so far but not happy with one of the products I received.”

Helpful Report

Posted 5 years ago

“I loved the products, great packaging and fast delivery.”

Helpful Report

Posted 5 years ago

“I bought the Jessica Rabbit Collection. I was absolutely thrilled with it. The cases are amazing and the products are amazing as well.”

Helpful Report

Posted 5 years ago

“Honestly I am inlove with your products. From the Translucent powder, Dewy spritz, Glitter Storm Palette, and these GLITTER FLIP LIPSTICKS💖. I cant wait until im able to order your NEW foundation. My skin is super tricky i hope i can find a shade that matches. I've purchased your products from sephora and straight from you. I just wanted to say even if the Jessica Rabbit palette didnt work for me. Im still in love. Even with all the issues that happened to me recently. Im very Happy. These Glitter Flip lipsticks may not be new but to this recently divorced 38year old they are! I'm not ready to review these products until i had a couple of weeks to work with them. So far these few days i have gotten many complements. I realized that these lipsticks were new to my close people from my demographics. Thank you, Brenda Carmona De Jimenez www.influenster.com/r/5953818”

Helpful Report

Posted 5 years ago

“I ended up having to purchase the 3 Jessica Rabbit products separately bc you guys never offered/stocked the collection together.....in the one box, at the discount price.....even though you stocked the individual ones.”

Helpful Report

Posted 5 years ago

“I am not happy with this product and will most likely return it for a refund. The color doesn't look like the picture and way too dark as well as it gets clumpy and dry in minutes and looks flakey and that you have dry lips. Not a fan don't care what Jeffery Star says.”

Helpful Report

Posted 5 years ago

“I absolutely love this Jessica Rabbit Collection!! The packaging is to die for and the products are absolutely beautiful! Jessica has always been my favorite character so I feel like I hit the jackpot finding these items. Thank you for making these!”

Helpful Report

Posted 5 years ago

“No issues. Ordered my eyeliner and it came in a promptly time”

Helpful Report

Posted 5 years ago

“I was really disappointed my packaging came messed up, as a collector this is something I look forward to. I was disappointed in the product as well. I really wanted it to be spectacular.”

Helpful Report

Posted 5 years ago

“Super fast service! I was looking for the Wanderwand mascara, ordered it, and received it within a week (I live in the US). Great mascara and fast service.”

Helpful Report

Posted 5 years ago

“Love the Wonderwand mascara that I ordered. I was super excited to see a nice little surprise in my package when it arrived! A sample of this beautiful highlighter. Thanks Ciate for great customer service and way to introduce new products💛”

Helpful Report

Posted 5 years ago

“Quality products, fast shipping, worth the cost. I can't wait to try out more products!”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews