US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The color was not as expected - more bright purple/pink that I thought it would be. Sadly, I'll have to return it or maybe give it away,”

Helpful Report

Posted 5 years ago

“I seen a video of the lip glosses by Jeffrey Star and I had to try them. I was NOT disappointed! The colors are AMAZING and the glitter effect is outstanding. I will be ordering more!”

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Posted 5 years ago

“Fast shipping”

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Posted 5 years ago

“You sent me the wrong color. I was supposed to get red and I got pink. Very unhappy with order. Not worth my money to send back. I still don't have your red color !!! Joann Quinlan-Ryan 2917 Isle view Ln St Charles MO 63303”

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Posted 5 years ago

“love the great sales and items i needed for all my nail and skin purchased im a newbie to the bran but im in love with the amazing quality of ciate london .thank you”

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Posted 5 years ago

“I love this brand, its my new favorite makeup brand.”

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Posted 5 years ago

“I decided to try the glitter flip because it was on sale. It arrived quickly. I loved it so much I’m buying more before the sale ends because I will end up paying full price when it does. I’m hooked.”

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Posted 5 years ago

“All the products were very well wrapped and were in perfect condition! Absolutely loved trying all the new products! Very pigmented and worth every penny!”

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Posted 5 years ago

“Thank you for help!! When my shipment was lost and Ciate London sent me the package again,that said a lot about this company the lipsticks are beautiful 💖💖”

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Posted 5 years ago

“I need someone to get in touch with me before i review anything.. i had broken items in my package... i need it fixed then i will review.. sent a email on Saturday Dec 7th. No response yet. Today is the 11th of December.”

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Posted 5 years ago

“Great products, and it came in record time. I had one of my products come in damaged but not unusable, but it was in a package of 30 things (advent calendar) so no harm no foul. Beautiful polishes though!!”

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Posted 5 years ago

“Love the sales. I’d heard great things about their products and found the prices more than competitive. Very pleased with my first experience.”

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Posted 5 years ago

“The post office lost my package which I realize wasn't the companies fault but when I notified them they asked for a different address to send it to so it didn't happen again... Well I only live in 1 place I don't have another address and then I never heard back!!”

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Posted 5 years ago

“Awesome prices and fast shipping.”

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Posted 5 years ago

“Love how accurate the website shows the colors of your lip color!”

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Posted 5 years ago

“The polishes look nice, but you didn't have any base coat on your site to buy, so I have to try to find one that will work with gelology. The glitter lip products aren't that sparkly and the red is not as bright as pictured.”

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Posted 5 years ago

“I got all of my items quickly!”

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Posted 5 years ago

“I love everything from the highlighters to the matte lipstick. I will definitely keep ordering from this company.”

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Posted 5 years ago

“Great! Easy to use and good service!”

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Posted 5 years ago

“This company is amazing! I ordered 4 glitter flip colors. They where sent quickly and when I saw that I only had 3 out of the 4 I ordered, they quickly replaced the missing color. Response time was very quick and they made sure everything was perfect. Thank you again Ciate London.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews