US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service”

Helpful Report

Posted 4 years ago

“Still haven’t received my package, customer service is not responding to my emails.”

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Posted 4 years ago

“Fell in love with the quality of their coconut setting powder. It melts right into the skin and keeps your makeup looking fabulous through the day. I can't wait to try more of their products!!”

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Posted 4 years ago

“I was satisfied with all phases of my purchase from ordering to delivery and the product itself.”

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Posted 4 years ago

“Ciate is one of my favorite brands! The setting powder is amazing and flawless”

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Posted 4 years ago

“No customer service. Multiple attempts at emailing about package not arriving with no response. Has sat in label created status for a week. Will not order from you again.”

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Posted 4 years ago

“Love the advent calendar. And I love that the products are vegan and cruelty free!”

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Posted 4 years ago

“When I placed my order I met the requirements for free shipping. I saw I was charged for shipping so I sent them an email and within 48 hours they responded and credited my account. Good customer service!”

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Posted 4 years ago

“I didn't receive my package and the customer service hasn't responded to my emails.”

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Posted 4 years ago

“I love the full sized mascara, and the weighted container!”

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Posted 4 years ago

“I loved your eye liner I just ordered it from you! It’s sleek and very easy to use. I will try other products . I need a good maskera. Thanks”

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Posted 4 years ago

“I love the month of Christmas nail mini set. My daughter Looks forward to it every year. Beautiful colors and quality. Thank you for making my gift buying easy and for making my Daughter so happy!! Happy holidays!!!! Thank you..”

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Posted 4 years ago

“Love the glitter flip!! Undressed is my new favorite. It’s a nice nude with glitter and some metallic.”

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Posted 4 years ago

“Absolutely love the shadow flips!!!! I saw @MikaylaMakeup review them on Tik Tok. I knew this was right up my alley. Very happy with the purchase. They dry in the perfect amount of time and it’s easy to do either a cat eye liner (with an angled brush) or as a base on your lid and add a dark color on the crease for a full look. Very nice product. Just came back for more as some stocking stuffers!”

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Posted 4 years ago

“I love, love, love Ciate nail polish!! It does not chip or wear off easily. I find the glitter polish chips easier, but it still lasts a long time.”

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Posted 4 years ago

“Hands down best mascara ever!! I received one in an Ipsy bag and had to order more immediately!! I flip back and forth between triple shot and wanderwand! I get a lot of compliments on my lashers believe it or not!! I’ll never buy a different mascara again! Aside from that, it got delivered within a week!! Super pleased!”

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Posted 4 years ago

“Super fast shipping and up to date info on my purchase!”

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Posted 4 years ago

“I'm in those with this mascara. Its bold and beautiful.”

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Posted 4 years ago

“Shipment arrived in a timely manner and it was packaged adequately.”

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Posted 4 years ago

“I'm sorry to say that the Glitter Flip Liquid Lipstick was extremely drying and heavy on my lips. It looks so pretty on the lips of the models but looks nothing like that it reality.”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews