US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything I've ever bought from here. Good Quality.”

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Posted 5 years ago

“Omg in love!!! They work”

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Posted 5 years ago

“Disappointed glitter is just on the outside of lipstick tube.”

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Posted 5 years ago

“Delivery was prompt, however, was was not particularly satisfied with the lipstick. I expected there to be sparkle throughout the lipstick and not just on the outside. Once you have used a bit of it, the sparkle is gone and soon it is just plain lipstick that I can buy for a lot less money than what I paid for this product. Sorry, I thought it would be great, but it is not.”

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Posted 5 years ago

“Beautiful palette, colors blend well.”

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Posted 5 years ago

“I love Ciaté products. This order was kind of a disappointment for me.”

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Posted 5 years ago

“It was awesome”

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Posted 5 years ago

“After ordered receive a shipment mail within 48 hours and received item in a week!”

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Posted 5 years ago

“I have been over the moon with each of my purchases,I am hooked!”

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Posted 5 years ago

“Great products and really, good eyeliners!”

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Posted 5 years ago

“I loved my purchase, however, the nail polish calendar had 2 of the same colors in it.”

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Posted 5 years ago

“No customer service. Returned an eyeshadow that looked nothing like it was advertised. Still waiting on a response. A refund for my return.”

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Posted 5 years ago

“My order was processed and shipped so quickly and the quality of everything was top notch.”

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Posted 5 years ago

“My order arrived fairly quick & the price was very affordable. You can't imagine how excited I was when my order arrived.”

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Posted 5 years ago

“My wife loved the gift. And the product is great. However, I paid for the gift to be wrapped and it came as is, with no wrapping. Needless to say, my wife still opened the package and was still surprised.”

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Posted 5 years ago

“Love their products & fast shipping!”

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Posted 5 years ago

“Absolutely terrible product. My lip glosses arrived and were so clumpy. Nothing like the picture shows. When asked for a refund they said no refunds only replacements who would want a replacement after first time ordering such a terrible experience.”

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Posted 5 years ago

“I am sending a second text for order #62536us. My first text was dated Friday, December 27 @2:31 p.m. I texted you and was told to send a picture of my granddaughter's Ciate London Confeti Highlighter that was broken in the mail. I did send a picture, to which I have gotten no response to. Please let me know the status of my order. Thank you. Ann Lowe”

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Posted 5 years ago

“My order arrived quickly and the colors are stunning. They are pretty sparkly already, straight out of the tube, but once you rub your lips together, you do add some more sparkle. Only used a few times, but seems to wear fairly well”

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Posted 5 years ago

“Love the products!!”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews