US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non responsive customer service to my product return request.”

Helpful Report

Posted 5 years ago

“I love love the colors and the different formulas I first bought 2 loved it so much I bought 2 more I hashtag you on Instagram Snapchat Twitter and Facebook and will continue to especially now that I saw the lipsticks the previous 4 were glitter flip and holographic lipstick so I’m excited to try the lipsticks as soon as I get my check I’m buying the lipsticks”

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Posted 5 years ago

“Love the colors and the lip product!!!”

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Posted 5 years ago

“Not what I expected. This lip gloss is more of a metallic than a glitter”

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Posted 5 years ago

“I recieved Siren and Valentine. The colors are true to what they show in the ad, and yes once your press they actually sparkle! Absolutely a great buy. Would recommend for sure.”

Helpful Report

Posted 5 years ago

“I ordered 2 colors..I received them in a first class padded envelope. I immediately noticed the boxes were not sealed in any way...the lipsticks inside were not sealed either. Due to this I decided not to try them at all. I believe these items were already used. Upon contacting the company I was told that I could return the items, at MY COST. I was also told that I would receive a refund, minus shipping, for the unused items. This transaction will be my last with this company. If you receive open items...use at your own risk...I refused..now I'm out my time AND money..the company has both! Plan to share this story.”

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Posted 5 years ago

“Items came well packaged and quickly!”

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Posted 5 years ago

“Just the right amount of glitter”

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Posted 5 years ago

“Excellent products, great quality! Love it!”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“The glitter flip is great! So pretty and easy to apply. Stays on for hours without coming off!”

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Posted 5 years ago

“Love these lipsticks. They last a long time.”

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Posted 5 years ago

“does not do what it shows in the video. DO WASTE YOUR MONEY”

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Posted 5 years ago

“I loved the product!!! Perfect shade perfect amounts of giltter! The only problem was that It cracked and dried my lips a lot faster.”

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Posted 5 years ago

“Love the products.”

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Posted 5 years ago

“These colors DO NOT !!! Sparkle at all ,so disappointed in my purchase ,now I’m stuck with 2ugly colors that don’t sparkle .i wrote Ciate a email to find out if I can return or exchange but have heard nothing at this point :(”

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Posted 5 years ago

“Love the product!!!! I will definitely be trying more. These glitter flips rock!! Thank you so much .”

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Posted 5 years ago

“I love all the products!! Nails and lips. Beautiful and vibrant!”

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Posted 5 years ago

“I received a sample of the glitter flip in my Dec Ipsy bag. I fell in love 😍 so I had to get a few other colors too. ☺️ I was also amazed how fast I received my package.”

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Posted 5 years ago

“Love every single product I own from Ciate! Love the nail polish's angled brush; love how it dries so quickly.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews