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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Yanellys Espinal
Verified Buyer
“I am very disappointed and very sad because my package never arrived after I was in my city, they returned it to me because you entered the wrong address.😡😡😡😡😡😡😡”
Helpful Report
Posted 4 years ago
Bonnie Hager
Verified Buyer
“Item was not what I expected or wanted. Very dissatisfied.”
Helpful Report
Posted 4 years ago
Jennifer L Chambers
Verified Buyer
“I love this company. Beautiful products and colors! High quality makeup at reasonable prices”
Helpful Report
Posted 4 years ago
Amber Sweezer
Verified Buyer
“I loved the quick shipping as well as the packaging. I was impressed. The only thing that was disappointing is that I saw that I purchased 2 lip glosses (glitter flip) at the listed price of $9.99 each. Now, if you buy 2- you get 3 flip glosses for ONLY $18! So over paid in comparison AND missed out on an extra lip product... :(”
Helpful Report
Posted 4 years ago
Roseatta McNeely
Verified Buyer
“I'm very excited to try my new lip glosses. The colors are beautiful!”
Helpful Report
Posted 4 years ago
Melanie Rosso
Verified Buyer
“Really cool glitter liquid lipsticks!”
Helpful Report
Posted 4 years ago
Natasha Shaw
Verified Buyer
“Truly adore this product.”
Helpful Report
Posted 4 years ago
Nichole Salazar
Verified Buyer
“So happy with my purchase! The products are awesome and the service was exceptional!”
Helpful Report
Posted 4 years ago
Karey Gooden
Verified Buyer
“Love the colors. Did not stay on as promised. A little too cakey and thick for me.”
Helpful Report
Posted 4 years ago
Sheila Cameron
Verified Buyer
“Good price and quick delivery for quality product”
Helpful Report
Posted 4 years ago
Heather Presley
Verified Buyer
“Still haven't received my product yet.....”
Helpful Report
Posted 4 years ago
Tara Ramsey
Verified Buyer
“I received my package of three for $18 on yesterday. I got Hollywood,scandal and surreal. I wore surreal and let me just say I'm love. I work 12 hours on my job and it lasted all night. Thank you ciate' London. 😍❤️😘”
Helpful Report
Posted 4 years ago
Bobbie Jean LEWELLEN
Verified Buyer
“I LOVE THIS FINISHING POWER ITS THE BEST ,”
Helpful Report
Posted 4 years ago
Mose Mayer
Verified Buyer
“Great service, awesome product”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It bleeds nice and smoothly into the skin, and the packaging is lovely.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great products, fast shipping!”
Helpful Report
Posted 4 years ago
Diana Woods-Esser
Verified Buyer
“The shadow flip is gorgeous. Will definitely order here again!”
Helpful Report
Posted 4 years ago
Hope Ziemann
Verified Buyer
“So, I’ve been dying to try the glitter flip lippies for eons and have finally had the money to, only I was too stupid to realize until after the order was confirmed and shipped that I had accidentally sent it to my old address since apparently my address on Apple Pay hadn’t been updated since I moved. I sent an email minutes after placing the order with my correct address, but it was too late as it had already left the building. The day I got an email saying my order was delivered, I drove over to my old apartment to see if the package was left outside or if the new occupants would be home to give it to me, but I had no such luck. I called the office to see what they could do and they were completely unhelpful (no surprise, as they were the reason we left) and refused to even give me a call back if someone brought it to the office. Of course this upset me, and I felt so stupid for not noticing the address beforehand, but when I explained the situation to customer service via email, they responded that they would send me a whole new order to my proper address, which got here the next day!!! I have had some really bad customer service experiences over the years, but these people are really great and I will absolutely buy from them again.”
Helpful Report
Posted 4 years ago
Angela Hickerson
Verified Buyer
“I love my triple shot XXL goes on Wonderfully, make's My lashes look Fantastic”
Helpful Report
Posted 4 years ago
Candace Stopp
Verified Buyer
“Very quick Delevery and I love the products!”
Helpful Report
Posted 4 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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