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Pooky Lighting Inc Reviews

4.9 Rating 546 Reviews
97 %
of reviewers recommend Pooky Lighting Inc
4.9
Based on 546 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Pooky Lighting Inc Reviews
Anonymous
Anonymous  // 01/01/2019
My lampshades are not only gorgeous but the quality is more than I was expecting. The colors were very accurate to the photos online when I purchased. I have received so many compliments from guests and I couldn’t be happier. I would highly recommend to anyone looking for lampshades to add a beautiful layer to their decor. The price point made it easy to finish two rooms at the same time. Thank you so much.
Pooky Lighting Inc 5 star review on 24th April 2024 Pooky Lighting Inc 5 star review on 24th April 2024
Helpful Report
Posted 7 months ago
Hello Jeanine, Thank you for your glowing review! We're thrilled to hear that you find your lampshades gorgeous and that the quality exceeded your expectations. It's wonderful that you've been receiving compliments from guests. We're delighted to have helped you add to your decor, and we appreciate your recommendation. If you ever need more lampshades or anything else in the lighting realm, we're here to help. Warm Regards, Julia
Posted 7 months ago
The lamp and the lampshade are beautiful and well-made. I’m returning the lampshade for a better choice, but that wasn’t the companies fault because they certainly did everything to make it easy to see how the lampshade would look. The service was great. I’m giving it four stars instead of three only because, the information I was given with the lamp about how to return something was inadequate. The instruction said to contact the company at such such an email and strangely, all the writing on this information was faded out so that it was indecipherable. All in all, I am happy with a company and will buy from them again . My green lamp is stunning.
Helpful Report
Posted 7 months ago
Hello Dawn, We apologize for any confusion with the return instructions and appreciate your patience. We'll make sure to address this issue for a smoother experience in the future. It's wonderful to know that you're happy with our service overall and that your green lamp is stunning! We look forward to serving you again in the future. Warm Regards, Julia
Posted 7 months ago
So happy with my purchase!
Helpful Report
Posted 7 months ago
Hello, We are so glad you love your purchase, and appreciate you taking the time to leave such great feed back. Warm Regards, Julia
Posted 7 months ago
Stunning ! Love it.
Helpful Report
Posted 7 months ago
Hello Rachna, Thank you for taking the time to leave such a delightful review! Warm Regards, Julia
Posted 7 months ago
Great experience shopping with Pooky - so thrilled they have a US site now
Helpful Report
Posted 7 months ago
Hello, We're delighted to hear about your great experience shopping with us! We're ecstatic to have our US site up and running, and we're thrilled to serve customers like you. If you need anything else, don't hesitate to reach out. Warm Regards, Julia
Posted 7 months ago
My first order with Pooky but would definetely order again! The first shade I ordered wasn't exactly what I was looking for but returns and re- ordering was very easy.
Helpful Report
Posted 7 months ago
Hello Anne, Thank you for giving Pooky a try! We're glad to hear that even though the first shade wasn't quite right, the returns process was smooth for you. We look forward to helping you in the furture! Warm Regards, Julia
Posted 7 months ago
Darling shade. Put on an older brass Stiffel lamp.
Helpful Report
Posted 7 months ago
Hello Ann, Thank you for your review! We're thrilled to hear that our shade found a home on your Stiffel lamp. If you have any other lamps in need of a new look, we're here to help! Warm Regards, Julia
Posted 7 months ago
The quality is superb! They shipped fast and it was packaged very well.
Helpful Report
Posted 7 months ago
Hello Shannon, Thank you for your wonderful feedback! We're thrilled to hear that you're impressed with the superb quality of our product and that it arrived quickly and securely packaged. If you have any further questions or need assistance, feel free to reach out. Warm Regards, Julia
Posted 7 months ago
I received the sconces and they are very nice, the quality is excellent. I have already told friends about this product.
Helpful Report
Posted 7 months ago
Hello Byron, Thank you for your positive feedback! We love to hear that you're pleased with the quality of the sconces. It's wonderful to know that you've already recommended them to your friends. If you ever need anything else, feel free to reach out. Warm Regards, Julia
Posted 7 months ago
I absolutely love my wireless brass lamp. It fits perfectly In my kitchen to give ambience lighting . High quality product and the battery lasts for hours and hours. The silk Ikat shade I purchased is beautifully finished. Shipped promptly and received within 3 days of ordering and well packaged. Definitely worth every penny. I highly recommend this product.
Pooky Lighting Inc 5 star review on 18th April 2024
Helpful Report
Posted 7 months ago
Hello Melissa, Thank you so much for your glowing review! We're thrilled to hear that you absolutely love your wireless lamp. It's great to know that you're impressed with the high quality, long-lasting battery, and beautifully finished shade. We're so glad to hear that your order arrived promptly and was well packaged. Your recommendation means a lot to us! If you need anything else, don't hesitate to reach out. Warm Regards, Julia
Posted 7 months ago
Absolutely charming…the fabric is lovely, a beautiful ikat in fuschia. I love the look of the cordless too.
Helpful Report
Posted 7 months ago
Hello Jennifer, Thank you for your kind words! We're delighted that you find our product charming and love the beautiful ikat fabric. It's great to hear that you appreciate the cordless design as well. Warm Regards, Julia
Posted 7 months ago
Absolutely OBSESSED with my stunning pink Pooky lampshades - which I bought for a pair of vintage marble lamps I wanted to repurpose! Pooky lights saved the day, making them feel so modern and an absolute perfect fit for our home!
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Posted 7 months ago
Hello, We're thrilled to hear that you're absolutely obsessed with your Pooky lampshades! It's wonderful to know that they've given your vintage marble lamps a modern twist and fit perfectly into your home. Thank you for choosing Pooky lights to elevate your space! Enjoy the ambiance they bring to your home. Warm Regards, Julia
Posted 7 months ago
So many lovely choices for affordable lighting that you can customize! Ordering and delivery were smooth, and customer services great. Even though one of my choices didn’t work out, the return process has been easy. Will definitely be back for more beautiful lighting!
Helpful Report
Posted 7 months ago
Hi there, Thank you so much, Mickie, for giving Pooky a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.We're delighted to know that you found our collection of affordable lighting options to be both lovely and customizable. It's wonderful to hear that ordering and delivery went smoothly, and that our customer service met your expectations. We're sorry to hear that one of your choices didn't work out, but we're glad to hear that the return process has been easy for you. We strive to provide a seamless experience for our valued customers, and your feedback reinforces our commitment to that goal. We can't wait to have you back for more beautiful lighting! Thank you for choosing Pooky and we look forward to serving you again soon. Best wishes, Mara
Posted 7 months ago
Great delivery time. Lampshade looks beautiful and just as good as the pictures. I also recently ordered two lampshades for the sconces in my bedroom and I love them also. Pam. Dowling
Helpful Report
Posted 7 months ago
Hi Pam, Thank you so much for your incredible feedback - we are truly blown away! It is wonderful to hear that you are pleased with the delivery time and that the lampshade looks as beautiful as in the pictures. It brings us great joy to know that you are enjoying your recent order, and we are delighted that the lampshades for your bedroom sconces have also met your expectations. We are genuinely grateful for your loyalty as a customer. Your continued support means the world to us, and we couldn't be more thankful to have customers like you. Once again, thank you for choosing Pooky to light up your home. We look forward to serving you again in the future! Best wishes, Mara
Posted 7 months ago
I purchased 2 lampshades on the recommendation of vivieargot via Instagram and am very impressed with the quality, color and price! They’re beautiful!!
Helpful Report
Posted 8 months ago
Hi there, Thank you so much for your amazing 5-star rating of Pooky! We are delighted by your kind words and are ecstatic to hear that you are impressed with the quality, color, and price of the 2 lampshades you purchased. It's wonderful to know that they have exceeded your expectations and that you find them beautiful. Your satisfaction is our utmost priority, and we are thrilled to have provided you with a positive shopping experience. We hope to continue serving you in the future and delivering products that bring beauty and joy to your home. Should you have any further inquiries or need assistance, please do not hesitate to reach out. Best wishes, Mara
Posted 8 months ago
High end products, fast shipping times and fabulous customer service!
Helpful Report
Posted 8 months ago
Hi Ashby We're thrilled to hear that you have had a positive experience with our high-end products, fast shipping times, and fabulous customer service. Here at Pooky, we always strive to provide top-notch products and ensure prompt delivery, all while offering exceptional customer care. Thank you for being a loyal customer. We appreciate your trust in our brand and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best wishes, Mara
Posted 8 months ago
I love my new lampshade. Quality is excellent and shipping was very quick!
Helpful Report
Posted 8 months ago
Hi Elizabeth, It brings us joy knowing that you are satisfied with the excellent quality of our products. We pride ourselves on providing a seamless shopping experience, and we are glad to hear that the shipping was speedy for you. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you in the future. Best wishes, Mara
Posted 8 months ago
Absolutely fantastic lighting at a reasonable price, shipped promptly. Really so happy with Pooky
Helpful Report
Posted 8 months ago
Hi Anne, We could not be happier to know that your order arrived promptly and that you are extremely happy with your Pooky experience. Your satisfaction truly means the world to us. As one of our loyal customers, we are incredibly grateful for your continued support. We look forward to serving you again in the future and brightening up your spaces with our exceptional lighting. Thank you. Best wishes, Mara
Posted 8 months ago
Wow, such speedy delivery and everything looks wonderful. I love this place.
Helpful Report
Posted 8 months ago
Hi Margaret, We are delighted that our efficient service met your expectations. At Pooky, we strive to ensure that our customers receive quality products in a timely manner. We are truly grateful for your loyalty as a customer. Your continued support means the world to us, and we can't thank you enough for choosing us as your go-to lighting provider. Thank you for your glowing review. We look forward to serving you again in the future and ensuring your continued satisfaction. Best wishes, Mara
Posted 8 months ago
I absolutely love the charm my Pooky lamp and shade add to my kitchen ambiance! Just the right touches of color needed on the shade and high quality brass base. Perfect lighting for the kitchen area in the evening. I had a question after receiving my order and the customer service representative was efficient and very accommodating. I highly recommend Pooky lamps for your interior design needs.
Pooky Lighting Inc 5 star review on 14th April 2024
Helpful Report
Posted 8 months ago
Hi Cindy, Thank you so much for your wonderful 5-star rating of Pooky! We greatly appreciate your support and loyalty as a valued customer. We are delighted to hear that you absolutely love the charm that your Pooky lamp and shade bring to your kitchen ambiance. The carefully chosen touches of color on the shade, coupled with the high-quality brass base, truly add the perfect lighting and aesthetic to your kitchen area in the evening. We are also thrilled to hear that our customer service representative was able to assist you efficiently and accommodate your needs after receiving your order. At Pooky, we strive to provide exceptional customer service, and your satisfaction is of the utmost importance to us. Again, we sincerely appreciate your recommendation of Pooky lamps for interior design needs. We are grateful for customers like you who continue to choose Pooky and recognize the quality and beauty that our products bring. Thank you once again for your kind words and loyalty. We look forward to serving you in the future! Best wishes, Mara
Posted 8 months ago
Pooky Lighting Inc is rated 4.9 based on 546 reviews