Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.89

4.9 Rating 546 Reviews

97 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 11th December 2024

Anonymous

Pooky Lighting Inc 5 star review on 6th December 2024

Anonymous

Iris C

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointing to get a light where the box did not work with American box sizes.”

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Posted 2 months ago

“Pooky is such a fabulous option when sourcing lighting for myself and clients. I have had great luck with everyting from the decorative lampshades to the cordless options, and the customer service and shipping is top-notch!”

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Posted 2 months ago

Hello, Thank you for your kind words! We’re thrilled to hear that Pooky is your go-to for lighting, both for yourself and your clients. It’s great to know you’ve had positive experiences with our lampshades, cordless options, and customer service. We appreciate your support and look forward to helping you again in the future! Warm regards, Esther

Posted 2 months ago

“Love color and style!”

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Posted 2 months ago

Hi Roben, Thank you for your feedback! We're so glad to hear that you love the color and style. Enjoy your purchase! Warm regards, Esther

Posted 2 months ago

“Perfection...just the lampshade I've been searching for. Beautiful quality and excellent packaging!!”

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Posted 2 months ago

“Excellent customer service!”

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Posted 2 months ago

“I’ve been eyeing this Heraldic Ikat shade for a very long time and finally pulled the trigger. It’s everything I hoped it would be, just stunning. Really elevates my brass lamp. So happy to have Pooky in the US!”

Pooky Lighting Inc 5 star review on 21st September 2024

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Posted 2 months ago

Hi Stacey, Thank you for your lovely review! We're thrilled to hear that the Heraldic Ikat shade exceeded your expectations and elevates your brass lamp. We're happy to have you as a customer and appreciate your support for Pooky in the US! Enjoy your stunning new shade! Warm regards, Esther

Posted 2 months ago

“I purchased the gorgeous Bayou lamp base (it actually glows) and the hand painted ripple shade in pink. They really look beautiful together. I also purchased the block printed shade in pink to top a vintage lamp base I have. Another winner! I love Pooky's designs and wish I could own everything they sell! Bonus: I had to call customer service because I originally bought the block printed shade for the Bayou base. It was too small. Pooky's CS was kind as I asked them to try different pink shades with the Bayou. Great service!”

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Posted 2 months ago

Hi Kathleen, Thank you for your wonderful review! We’re so glad to hear that the Bayou lamp base and the ripple shade look beautiful together. It’s great to know you found another winner with the block printed shade, too! We're also pleased that our customer service team could assist you in finding the perfect match. We appreciate your support and love for Pooky’s designs! Enjoy your stunning lamps! Warm regards, Esther

Posted 2 months ago

“Love my Pooky lamp and shade!”

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Posted 2 months ago

Hello, Thank you for your feedback! We’re so glad to hear that you love your Pooky lamp and shade. Enjoy your new addition! Warm regards, Esther

Posted 2 months ago

“I've been admiring Pooky lamps for a long while before they came to the U.S., and my first order exceeded my expectations in every way. Delivery was fast, the product was very well packaged, and the lamp I ordered was absolutely beautiful.”

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Posted 2 months ago

Hello, Thank you for your fantastic review! We're thrilled to hear that your first order exceeded your expectations and that you’re happy with the packaging and the beauty of the lamp. We appreciate your support and hope you enjoy your new addition! Warm regards, Esther

Posted 2 months ago

“This purchase was such a pleasant experience. After much searching, I found the perfect wall light for my office. It arrived, as described, but the patterning on the alabaster shade was not as I imagined. I mentioned this to the Pooky team and an easy exchange was arranged and went off without a hitch. I would definitely go to Pooky Lights again if I have need for another lamp.”

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Posted 2 months ago

Hello, Thank you for sharing your experience! We're glad to hear you found the perfect wall light for your office and that our team made the exchange process easy for you. Your satisfaction is important to us, and we hope to assist you again soon! Enjoy your new lamp! Warm regards, Esther

Posted 2 months ago

“Where has Pooky Lighting been all my life? I am thrilled with my recent Pooky Lighting purchases ~ Two of the stucco table lamps in emerald, two drum shades in white, and two straight shades in the green block printed cotton. Quality is excellent and prices are good. I also ordered two shades that I had to return because color didn't compliment my decor. Customer service was awesome, return was easy, and when I had a question about the green block printed cotton fabric the customer representive sent me a swatch before I ordered them. Highly recommend Pooky Lighting and I am a proud fan!”

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Posted 2 months ago

Hi Grace, Thank you so much for your glowing review! We're delighted to hear that you’re thrilled with your Pooky Lighting purchases, especially the beautiful emerald lamps and shades. It’s great to know that our customer service team was able to assist you and make your experience easy and enjoyable. We appreciate your recommendation and are so glad to have you as a proud fan of Pooky Lighting! Enjoy your stunning new lights! Warm regards, Esther

Posted 2 months ago

“Very impressed with the quality, communication, and speed of delivery. Will definitely order from Pooky Lighting again!”

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Posted 2 months ago

Hi Lynne, Thank you so much for your kind words! We’re delighted to hear that you were impressed with our quality, communication, and speedy delivery. Your satisfaction means everything to us, and we can’t wait to serve you again at Pooky Lighting! Warm regards, Esther

Posted 2 months ago

“I just love my sconces that I purchased from Pooky. The only problem I have is deciding where I’m going to hang them. They were very well packed and delivered promptly. They are the cutest lighting. You will be delighted with your purchase, too.”

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Posted 2 months ago

Hi Diana, Thank you for your wonderful review! We're thrilled to hear that you love your sconces and that they arrived safely and promptly. We can imagine how fun it must be to find the perfect spot for them! Enjoy your cute new lighting! Warm regards, Esther

Posted 2 months ago

“Beautiful fabric, well-made shade. Extremely fast shipping.”

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Posted 2 months ago

Hello, Thank you for your review! We’re glad to hear you’re happy with the fabric and quality of your shade, as well as the fast shipping. We appreciate your feedback! If you need anything else, feel free to reach out. Enjoy your new purchase! Warm regards, Esther

Posted 2 months ago

“I am absolutely blown away by the quality of this lamp! It is stunning and functional and works perfectly in our home.”

Pooky Lighting Inc 5 star review on 19th September 2024

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Posted 2 months ago

Hi Megan, Thank you for your wonderful review! We're thrilled to hear that you’re so impressed with the quality of the lamp and that it fits perfectly in your home. Enjoy your stunning new addition! Warm regards, Esther

Posted 2 months ago

“Pooky elevates any and all spaces! I am simply obsessed with my lamp shade I purchased from them and have never gotten more compliments on an item in my home. It truly makes my living room and ties in all the colors, adding a touch of fun. I also had to return a shade from Pooky and the process could not have been more simple. They are so helpful!”

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Posted 2 months ago

Hi Bessie, Thank you for your fantastic review! We're thrilled to hear that your lamp shade has made such a positive impact in your living room and that you’ve received so many compliments. It’s great to know our return process was easy for you as well. We appreciate your support and can’t wait to help you elevate your space even more in the future! Warm regards, Esther

Posted 2 months ago

“Love this little artichoke lamp and looks awesome on my kitchen counter!”

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Posted 2 months ago

Hi Susan, Thank you for your review! We're so glad to hear that you love the artichoke lamp and that it looks great on your kitchen counter. Enjoy your new addition! Warm regards, Esther

Posted 2 months ago

“I am so happy with my Twikley wall sconce. It is absolutly beautiful.”

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Posted 2 months ago

“Really love the concept of these little lights. They are also well made and the design is nice. My two thoughts on improvements would be to rethink the light portion of the sconce. When you are seated, you see the "circle of lights" under the shade. That circle of lights is not a good look. It feels like the style of the sconce changes from traditional to spaceship. Also, it would be nice to have a choice of shade color (white, black and gold?). May be returning these, mainly due to the spaceship lights.”

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Posted 2 months ago

Hi Sheila, I’m truly sorry to hear that your purchase didn’t meet your expectations. We do our best to provide an accurate representation of how our lights and their beams will appear. Unfortunately, due to the circular shape of the fixture, the beam naturally takes on a similar shape. Please know that we’re more than happy to facilitate a return, free of charge, anytime you're not completely in love with a product. If you’d like to proceed or if there’s anything else we can assist with, don’t hesitate to reach out at hi@pooky.com. We’re here to help in any way we can. Warm regards, Julia US Customer Lead

Posted 2 months ago

“My purchase was a gift for a special cousin. She chose the lamp and shades and is in love with it. She had an alcove without an outlet so the rechargeable lamp was the perfect solution. Delivery of the Pookey product was swift and arrived when promised. She, and I , are happy to have found the Pookey company on line.”

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Posted 2 months ago

Hi Barbara, Thank you so much for your wonderful review! We’re thrilled to hear that your cousin loves her new lamp and that it fits perfectly in her alcove. It’s great to know the rechargeable feature was a perfect match for her needs. We’re also glad you had a smooth delivery experience. We appreciate your support and hope to serve you both again in the future! Warm regards, Esther

Posted 2 months ago

Pooky Lighting Inc is rated 4.9 based on 546 reviews