USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,492 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,492 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible customer service”

Helpful Report

Posted 3 years ago

“I still have not received my items . You emails me saying of been delivered but still not got it ! Please can you try and resolve this or I will have to request a refund”

Helpful Report

Posted 3 years ago

“Nice t-shirts, nice website!”

Helpful Report

Posted 3 years ago

“Great choice and good value with sales available frequently”

Helpful Report

Posted 3 years ago

“Always a quick delivery and exchange/refunds has never been a problem. An excellent online experience shopping with USC .”

Helpful Report

Posted 3 years ago

“Cant review what I haven’t received 🤷‍♂️”

Helpful Report

Posted 3 years ago

“Fast delivery amazing service👍”

Helpful Report

Posted 3 years ago

“Products were great, tasty too collect very quickly. My only issue is it said I'd get a £5 voucher if I collected from store and when I was collecting I was told they were no longer offering that. If I had known when ordering I would have had the delivery to my home.”

Helpful Report

Posted 3 years ago

“Continuous problems!! And still have not received refund 4/5 weeks later, after several emails sent and no apologies whatsoever!!!!”

Helpful Report

Posted 3 years ago

“Great clothes.”

Helpful Report

Posted 3 years ago

“Good service. Thank you”

Helpful Report

Posted 3 years ago

“Hi I ordered a Paul and shark t shirt it had the alarm stuck on it, I had to take it to a local store to be removed. Ordered Armani t shirt in a large size, was invoiced as large the tag was also large but the t shirt was xl. Other items were perfect.”

Helpful Report

Posted 3 years ago

“Poor customer service.”

Helpful Report

Posted 3 years ago

“Order still not here over a week after ordering.”

Helpful Report

Posted 3 years ago

“Easy to order, good communication about dispatch and arrival of items, arrived quicker than expected. Very happy.”

Helpful Report

Posted 3 years ago

“Delivery has been super speedy and well packed. Good selection of stock and sale prices are reasonable. My new place to go for clothes.”

Helpful Report

Posted 3 years ago

“Took a few more days to arrive compared to other online shops Jacket was great and fits my daughter a treat”

Helpful Report

Posted 3 years ago

“Paid for next day took over a week. Emailed customer service got no reply. Very bad customer service no telephone number in sight”

Helpful Report

Posted 3 years ago

“Excellent delivery really pleased with the service from USC”

Helpful Report

Posted 3 years ago

“Usually very good service. Missing one item this time. Dealt with by Olivia, very helpful and problem sorted very quickly.”

Helpful Report

Posted 3 years ago

USC is rated 3.6 based on 37,492 reviews