USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,493 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Constant emails about fake sales, the fact that you think I’m so stupid and will jump to buy something for the same price as weeks ago just because your sending crappy fake sales emails make me feel extremely under valued as a customer and I won’t be using any of Mike Ashley’s brands again coz he thinks I’m trucking stupid. Treat your customers with honesty and integrity and you might manage to hold to them for more than one fake sale.”

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Posted 3 years ago

“terrible customer service”

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Posted 3 years ago

“I still have not received my items . You emails me saying of been delivered but still not got it ! Please can you try and resolve this or I will have to request a refund”

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Posted 3 years ago

“Nice t-shirts, nice website!”

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Posted 3 years ago

“Great choice and good value with sales available frequently”

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Posted 3 years ago

“Always a quick delivery and exchange/refunds has never been a problem. An excellent online experience shopping with USC .”

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Posted 3 years ago

“Cant review what I haven’t received 🤷‍♂️”

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Posted 3 years ago

“Fast delivery amazing service👍”

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Posted 3 years ago

“Products were great, tasty too collect very quickly. My only issue is it said I'd get a £5 voucher if I collected from store and when I was collecting I was told they were no longer offering that. If I had known when ordering I would have had the delivery to my home.”

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Posted 3 years ago

“Continuous problems!! And still have not received refund 4/5 weeks later, after several emails sent and no apologies whatsoever!!!!”

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Posted 3 years ago

“Great clothes.”

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Posted 3 years ago

“Good service. Thank you”

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Posted 3 years ago

“Hi I ordered a Paul and shark t shirt it had the alarm stuck on it, I had to take it to a local store to be removed. Ordered Armani t shirt in a large size, was invoiced as large the tag was also large but the t shirt was xl. Other items were perfect.”

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Posted 3 years ago

“Poor customer service.”

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Posted 3 years ago

“Order still not here over a week after ordering.”

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Posted 3 years ago

“Easy to order, good communication about dispatch and arrival of items, arrived quicker than expected. Very happy.”

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Posted 3 years ago

“Delivery has been super speedy and well packed. Good selection of stock and sale prices are reasonable. My new place to go for clothes.”

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Posted 3 years ago

“Took a few more days to arrive compared to other online shops Jacket was great and fits my daughter a treat”

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Posted 3 years ago

“Paid for next day took over a week. Emailed customer service got no reply. Very bad customer service no telephone number in sight”

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Posted 3 years ago

“Excellent delivery really pleased with the service from USC”

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Posted 3 years ago

USC is rated 3.6 based on 37,493 reviews