USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,492 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,492 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never going to order from this store again I order something for a present next day delivery on Monday it’s Friday in the morning an still nothing I have emailed them multiple times an just keep getting fobbed off very poor customer service”

Helpful Report

Posted 2 years ago

“Terrible - take your money and never deliver your item. Even when paying next day delivery. Ordered USC40000069785565 and never received anything and neither did the delivery company. Seems like a scam. AVOID AT ALL COSTS. I have contacted customer service several times and had no response but the money has been taken from my account.”

Helpful Report

Posted 2 years ago

“Lack of customer service and providing alternative options for desired products.”

Helpful Report

Posted 2 years ago

“I ordered two pairs of Barbour slippers of which both arrived late even though I paid for extra for next day delivery. Both pair arrived in very tatty damaged boxes. USC were not bothered that they arrived in bad condition did not care these had been bought as gifts. They think high ticket items doesn't matter if the packaging damaged. Poor customer service. I won't buy from them again”

Helpful Report

Posted 2 years ago

“I ordered on the 27th November 2021, emailed by Hermes to say it was delayed and money taken from my account. I contacted USC several times and I had a message over a week ago to say they will let me know when my refund will be processed. This is now 1 month since I ordered. It is an absolute disgrace that a customer has to wait this long for a refund.”

Helpful Report

Posted 2 years ago

“I love this Hack West Credit Specialist and their love to help me in my credit repair journey. I had a terrible situation that happened and fell into hardship with my journey in life. Hack West gave me a second chance in life with my credit score and was able to increase my score over 310 points. Deleting over $70k in collection and charge offs and able to re-establish my life. Thank you, Mr. West and his team, for helping me... Here’s how to connect with West (H A C K W E S T @ W R I T E M E, C O M Or WhatsApp +1 4 2 4 3 0 7 2 6 3 8)”

Helpful Report

Posted 2 years ago

“Cant really complain easy to change your sizes if they dont fit and easy yo find what you need online”

Helpful Report

Posted 2 years ago

“I purchased my trainers yesterday, paid £9 99 premium next day delivery, still awaiting delivery and received no updates, very poor service”

Helpful Report

Posted 3 years ago

“We ordered wrong size sent it back and had replacement 2 days later”

Helpful Report

Posted 3 years ago

“Very dissapointed still never received my parcel and had no refund for the next day delivery which was placed over a week ago”

Helpful Report

Posted 3 years ago

“Purchased a dozen items of clothing, all fit and look great and excellent value, with great next day delivery”

Helpful Report

Posted 3 years ago

“Excellent clothes at excellent prices! And a special mention for Customer services ,who dealt with a slight blip regards my last order in a no nonsense professional manner!! Can not recommend USC highly enough!”

Helpful Report

Posted 3 years ago

“Quick delivery although postage cost was expensive just for a T-shirt Website easy to use”

Helpful Report

Posted 3 years ago

“LOVELY CLOTHES 🥰”

Helpful Report

Posted 3 years ago

“Happy with the products and delivery time. I only wish items purchased online could be returned or exchanged in store, as it would be easier and cheaper.”

Helpful Report

Posted 3 years ago

“Paid for next day delivery never come not happy”

Helpful Report

Posted 3 years ago

“Top item , quick service , cheaper online than in branch ! Thanks”

Helpful Report

Posted 3 years ago

“It is cheap”

Helpful Report

Posted 3 years ago

“Ordered a 34w trouser had a 30w trouser delivered and I have to paybto return , will never shop at USC again and spread this to everyone I no via Facebook and Instagram!@”

Helpful Report

Posted 3 years ago

“Constant emails about fake sales, the fact that you think I’m so stupid and will jump to buy something for the same price as weeks ago just because your sending crappy fake sales emails make me feel extremely under valued as a customer and I won’t be using any of Mike Ashley’s brands again coz he thinks I’m trucking stupid. Treat your customers with honesty and integrity and you might manage to hold to them for more than one fake sale.”

Helpful Report

Posted 3 years ago

USC is rated 3.6 based on 37,492 reviews