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USC Reviews

3.6 Rating 37,497 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,497 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
17
Anonymous
Anonymous  // 01/01/2019
Recently ordered on line after not having what I needed in store. Having previously used the online facility I was relatively comfortable doing so and happy with the overall process. One slightly negative was that I had been charged for premium next day delivery which I hadn’t opted for but instead paid for standard next day delivery I emailed straight away and this was sorted out quickly and efficiently however despite paying for next day delivery I didn’t receive my goods for2 days Not a deal breaker but if you pay extra for next day delivery surely you’d expect your goods the next day
Helpful Report
Posted 3 years ago
Quick delivery love my purchase, designer brands at cheap prices and lots of beautiful clothes to choose from
Helpful Report
Posted 3 years ago
Ordered items with discount code which was 15% off purchased my items . And you charged me the original price . Then sent 5 different emails to explain what you did and still haven’t received a reply
Helpful Report
Posted 3 years ago
Very poor customer service trying to rob me off my money order was placed and by mistake I put wrong address now all they saying is they can’t do anything absolutely ridiculous
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Posted 3 years ago
I dont think i would shop online again with USC. The Delivery charge and returns delivery charge is too high in this day and age. Not as dynamic as todays companies. Will more than happily shop instore
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Posted 3 years ago
Very goog experience
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Posted 3 years ago
Pleased with items and great delivery
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Posted 3 years ago
Really nice
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Posted 3 years ago
Order not delivered to correct location
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Posted 3 years ago
Ordered numerous garments On receipt I opened up the bags to find the correct sizes I ordered on the actual packaging of 2 garments but the totally incorrect size of clothing . Very poor .
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Posted 3 years ago
Great service with great prices
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Posted 3 years ago
Excellent quality and great prices
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Posted 3 years ago
I wanted an exchange for some trainers, they had the size online I wanted. However my money was returned as they said they did not have the size. went back to see if the shoes had been sold out, they were not! so I had to re order and pay again for delivery!! I don't understand that, and was very frustrated by this! your delivery charges should be free if we spend a certain amount! why did I have to pay double! when you had the correct size! and no free returns!!
Helpful Report
Posted 3 years ago
Efficient service
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Posted 3 years ago
Trainers I received had a white mark around the shoe above the sole. Returned and waiting on response. However disappointed to find out I was expected to pay postage for faulty good to be returned. All other companies I have used have sent prepaid stickers.
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Posted 3 years ago
Very good quality goods, fast delivery A+
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Posted 3 years ago
Excellent service and quick service. Thank you very much!!
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Posted 3 years ago
Always plenty of selection and decent prices if you look
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Posted 3 years ago
Very poor Service
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Posted 3 years ago
Charge £5 delivery and £4 return if not wanted TOO SMALL.. Tried to return to Sports Direct (same company) would only give credit note WHY? NO REASON TO NOT GIVE REFUND Sticking to fair companies in future. Cheap and nasty.
Helpful Report
Posted 3 years ago
USC is rated 3.6 based on 37,497 reviews