US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,715 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, flexible plans, super easy interface. Love love love it.”

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Posted 4 years ago

“Haroon S. is the best employee at US mobile! He give so good costumer service with such a respect! Thanks US Mobile for hiring such an employee!!!”

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Posted 4 years ago

“Great chat support from Haroon as I tried to port over an old number to existing phone SIM.”

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Posted 4 years ago

“I have nothing but good things to say about US mobile. They really care about their customers and Cust Service really know their business and are the friendliest I have ever encountered. :)”

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Posted 4 years ago

“Used CHAT to set up and port my Verizon number over to US Mobile. Kamil Khan...cool name.... was knowledgeable and walked me thru every step until I had the line ported and working. Great job to Kamil and US Mobile's customer service 10s all around.”

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Posted 4 years ago

“I just re-activated my service with US Mobile because I like the quality of service and pricing. I was needing help with the re-activation and Kamil Khan was outstanding and patient with resolving my difficulty (first by Chat, then by Phone). Thanks for the great help. Will definitely us US Mobile in the future.”

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Posted 4 years ago

“I have been using US Mobile for over a year. I have loved the ease of service for my kids to have very basic and safe phones to use when they are out and about for school or sports activities. I have never had issues with customer service and LOVE the chat system. Kamil Khan was very helpful today and troubleshooted my problem as quickly as possible. We were able to come up with a solution.”

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Posted 4 years ago

“Great coverage and superb service! Thanks Kamil Kahn! For the quick answers. No wait time too.”

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Posted 4 years ago

“Great service,,was able to top up my minutes quickly and without any fuss. Well pleased”

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Posted 4 years ago

“Usant A. was more than helpful! He was prompt and knew exactly what to do and clearly walked me through the steps of what to do.”

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Posted 4 years ago

“Very prompt customer service (which you can access via text chat, which I love since I prefer not to talk on the phone), unbeatable price. Would highly recommend.”

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Posted 4 years ago

“I highly recommend US Mobile. Out of all the carriers I have used they offer the best pricing and service. Their tech support is always available and they know what they are doing. Kamil Khan helped me today and resolved my problem and provided excellent, responsive customer service. I highly recommend them!”

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Posted 4 years ago

“Fast and effective problem solving, Thanks Kamil Khan customer service!”

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Posted 4 years ago

“Always available online to walk me through any problems I have. Also very prompt mail service.”

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Posted 4 years ago

“Kamil K. was a voodoo magic rock star in helping me clear my new iPhone of a corrupt APN. I can now receive and SEND MMS messages, when I couldn't before. This was not a small issue, as I read of this being a problem for many new iPhone users using many different carriers. Well done, Kamil and US Mobile support! Keep up the good work!”

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Posted 4 years ago

“Great response rate and customer service to any problems I have!”

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Posted 4 years ago

“Customer service was quick to respond over live chat and answer my setup questions - thanks to Kamil Khan for the quick assistance!”

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Posted 4 years ago

“Haroon s was so helpful I’d give him 10 stars if I could thank you again haroon”

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Posted 4 years ago

“Great customer service offering the amazing Verizon LTE network with much better pricing and service. 10/10”

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Posted 4 years ago

“so far I’d rate it a 5 you’ve been very helpful and the plans seem great, if the service is good, us mobile will be great. Kamil Khan was very helpful and knowledgeable”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,715 reviews