US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered my questions. However, the problem should NOT have happened. My account would not show current talk/text/data balances during a system upgrade.”

Helpful Report

(Samina Tipu) - Posted 6 years ago

“By keeping me updated on status of my service inquiries”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“So far, not good. Porting process has taken almost a week. Promised 24-48 hours. Both sides are blaming the other side. I had to buy a pre-paid card to hold me over.”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“Everything is good. Thank you”

Helpful Report

(Hassan Akram) - Posted 6 years ago

“Great and fast customer service”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Ease of use”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“US Mobile has great customer service, good customization, and insanely low prices. The only problem is that the coverage isn't so great.”

Helpful Report

(Hassan Akram) - Posted 6 years ago

“Prompt service, good value- I am saving so much money!”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“Something is always failing it seems, but your support guys always fix it quickly. They are always very personable as well.”

Helpful Report

(Shahrukh Ahmed) - Posted 6 years ago

“Fast response”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“Great customer service , very prompt and helpful .”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“Customer service is great, and very user friendly.”

Helpful Report

(Arslan Attique) - Posted 6 years ago

“Very quick response times to emails”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Super fast response.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“They were very helpful and got my phone number ported to my Super LTE sim card very fast. So far I have been very pleased with the customer service and chice of palns”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Easy switch between GSM and LTE. Helpful customer service.”

Helpful Report

(Noor Gillani) - Posted 6 years ago

“Customer service second to none, excellent rates especially for those who don't need unlimited. Great for children's phones-only need to buy what want them to use. Need to add, anytime can add more- no waiting.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“I encountered two issues during my activation process and the recommendations I received to resolve them had worked perfectly. I was able to move forward and complete the activation. I appreciate how easy and pleasant it is to work with US Mobile. I also appreciate that support is available 24/7.”

Helpful Report

(Kamran Zafar Gill) - Posted 6 years ago

“A bar short of the best network, was not the end of the world for me, especially when I was a student.”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“Great responses to requests”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews