US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing response time and helpful information, shout out to Hammad Ahmad!”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Continuous troubles with the Sim card customer service has no idea why I paid for a month of service I’ve only gotten 30 minutes out of it can’t get it to work”

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(Hammad Ahmad) - Posted 6 years ago

“Reasonable and affordable price.”

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(AbdulRafay Moeen) - Posted 6 years ago

“Respond the needs of customer quickly”

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(Hammad Ahmad) - Posted 6 years ago

“US Mobile made it easy to check what my usage was, and easy to “top off”. USM was always very responsive whenever I needed to talk to a support tech. Service was very reliable and cost was very fair.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“OPTIONS, LOTS OF OPTIONS”

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(Amjad Abdul Razaq) - Posted 6 years ago

“1 - The service has bad quality and it was not fixed. 2 - The device restock fee is ridiculous making return impractical. IE: a rip off. 3 - Now we'll see what they say about the 100% refund for the plan costs.”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“Where is my phone?”

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(Hammad Ahmad) - Posted 6 years ago

“Patiently explained how things work.”

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(Moaz Malik) - Posted 6 years ago

“shameer shrahzad folloed through and fixed my problem!!!”

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(Shahmeer Shahzad) - Posted 6 years ago

“I'm very impressed with your lightning fast responses!! I've sent in two emails and both were responded to very quickly.. and with good advice. Much appreciated. Thanks for your quick help..”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Great price and the customer service has always been superior.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“Prompt and pointed answers.”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“Just by doing so well - service, customer service....”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“Great customer service and awesome follow-through!”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“It provides all communication means (voice, internet and sms) at very good value.”

Helpful Report

(Kamran Zafar Gill) - Posted 6 years ago

“I accidently created two phone lines (didn't know what I was doing). Sent an email about it and that one line needed to be deleted...was done very quickly... excellent response and support! Much appreciated. (thanks Abdul!)”

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(AbdulRafay Moeen) - Posted 6 years ago

“easy to chat. prompt response and service.”

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(Kamran Zafar Gill) - Posted 6 years ago

“Full refund and I didn't have to ask.”

Helpful Report

(Amjad Abdul Razaq) - Posted 6 years ago

“All of my interactions with US Mobile have been great. As a complete novice about smartphones, I needed a lot of help getting started, and your staff was patient, clear, and helped me get my iPhone up and running. Your pricing, features, and support are all superb.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews