US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,714 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am testing the service on a spare phone compared to a Verizon line I currently have. So far they are absolutely comparable. Activation was easier than expected and the support team has been great with answering questions regarding compatible phones and service.”

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Posted 4 years ago

“Great service. The customer support team is always helpful and professional. I’d like to personally thank Aaron Wylie for his support and answering my questions with courteous and friendly manner. I highly recommend US Mobile.”

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Posted 4 years ago

“Shahzaib helped me resolve my particularly peculiar issue quickly and professionally, the support team are always kind and helpful. I'd definitely recommend them. :)”

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Posted 4 years ago

“I think whoever founded this company must have come from a great tech support background, because their support is the best of any telecom company I've ever dealt with. My issues always get resolved on the first contact, whether I phone them or use online chat. Surprisingly, this is also the lowest I've ever paid for cell service, and I love their a la carte sales model. I just feel happy every time I log in, because their website is so well-organized, and if I need help, they solve my problem right away.”

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Posted 4 years ago

“Aaron Wylie was a big help for me to get us mobile service”

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Posted 4 years ago

“Porting my number over from Tracfone to US Mobile. Trafcone made it a nightmare, but US Mobile was very helpful and patient. The chat representative, Aaron Wylie, assisted me through the process and was very responsive.”

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Posted 4 years ago

“Very responsive and helpful. Thank you!”

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Posted 4 years ago

“Always very helpful”

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Posted 4 years ago

“Great customer service and love the product. Wonder though why I have to call each month to activate the hotspot. Can't wait till they offer an affordable Canada US plan :).”

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Posted 4 years ago

“The customer support is very helpful and patient. The plans are affordable and the network speed is quite good.”

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Posted 4 years ago

“After having a tough time using my Galaxy note 8 from T mobile i called support and Kamil the support tech guided me through the process step by step he was very patience knowledgeable and gave me everything possible option to repair my phone and fix the problem. I love US mobile over all carrers they are reliable affordable and the people there rock. I would reccomend US mobile to all my friends and clients. Thank you Kamil for being such a patience and knowlegable person.”

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Posted 4 years ago

“Mohammed is very good and professional”

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Posted 4 years ago

“Very pleased with the service and customer service!”

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Posted 4 years ago

“price and service were amazing today.... there was a glitch with online interface but agent assisted with a solution”

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Posted 4 years ago

“Straight to the point and genuinely funny/kind. Everything I needed help with was quickly resolved within minutes. Very outstanding in my book.”

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Posted 4 years ago

“The service today was great. My line was set to expire but Abdullah helped me with that. His service was courteaus quick and effective. Thanks!”

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Posted 4 years ago

“Customer service is excellent. There is always someone available to help which is great. In and out with my problem solved.”

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Posted 4 years ago

“Been a customer since 2016 and been always happy with USmobile. Haroon S. did a wonderful job helping to activate a new SIM.”

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Posted 4 years ago

“I have always gotten good service with the help chat. Haroon S is amazing , he helped me trouble shoot and quickly resolved my issue with my Data. Thanks Haroon!”

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Posted 4 years ago

“Excellent customer service, flexible plans, super easy interface. Love love love it.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,714 reviews