US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only positive things to say about US Mobile. I was helped by Mukesh Kumar, very friendly, helpful, patient, and everything in between. Highly recommend this service provider!”

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Posted 4 years ago

“great support”

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Posted 4 years ago

“I have 0 complaints about this company. Adil specifically helped me and was very friendly, super helpful, and also patient. I highly recommend US Mobile :).”

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Posted 4 years ago

“I had the opportunity of chatting with Mukesh. He handled my problem with great confidence and maturity. Therefore i would like to place on record my appreciation for Excellent performance and splendid customer service provided by Mukesh.”

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Posted 4 years ago

“Zobia was professional and awesome. Solved my problem in minutes. Give this person a raise.”

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Posted 4 years ago

“Very responsive to my issues. Took care of me right away.”

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Posted 4 years ago

“Syed Maroof was helpful, personable and funny. He helped with two semi-complicated issues with no delay and didn't need a ton of information from me. Very pleasant experience, thanks Syed!”

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Posted 4 years ago

“Chatted with Sayed Maroof about my account and he was extremely helpful!!”

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Posted 4 years ago

“Omema was very friendly and help me solve a connectivity issue I was having after my phone update. Thank you.”

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Posted 4 years ago

“Zurayz at US Mobile helped me out quickly and politely. He even explained what he did to fix the issue!”

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Posted 4 years ago

“Their service is great and the customer service team was very helpful at answering my questions. Thank you Amna at usmobile”

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Posted 4 years ago

“Excellent service, especially my last agent thanks!!!”

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Posted 4 years ago

“I wanted to upgrade my service and phone. The person I chatted with was very knowledgeable and helpful.”

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Posted 4 years ago

“After a few hiccups, I’m paying less than $5 a month for talk and text! Frustrated no more thanks to Mukesh Kumar, my older iPhone works with US Mobile. Very nice.”

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Posted 4 years ago

“Zurayz was really nice and very quick to solve my problem! Definitely very satisfied with the costumer service around here.”

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Posted 4 years ago

“Had some questions about the family plan and perks. It was answered quickly and accurately.”

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Posted 4 years ago

“I had trouble trying to activate my dads sim, they responded promptly by email, but I needed additional help so I contacted them through the chat. And that was even more prompt! Mukesh Kumar responded immediately and handled everything so quick, I’m actually surprised by the customer service. Would definitely recommend”

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Posted 4 years ago

“The customer service people are wonderful and help without hassles. Great service by these people..”

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Posted 4 years ago

“I ran into issues of my last terrier not wanting to let go I reached out to us mobile's customer service and everything was taken care of quickly thank you and happy to be a customer”

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Posted 4 years ago

“Can definitely recommend US Mobile. Kamran Zafar was a huge help out in supporting my number transfer from their GSM to Super LTE network. Very courteous and helpful. My starter kit also shipped very fast and got to my house on time! If you're looking for a cheap alternative to traditional networks with great service look no further than Us Mobile!”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews