US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,711 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

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“He fixed my problem patiently”

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Posted 1 year ago

“chintalp66@gmail.com Busy announcement change”

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Posted 1 year ago

“Muhammad Alliyan was very knowledgeable and helped me with my questions about using my phone outside of the US. He made me feel confident that I could get my phone to work overseas. Thanks, Mohammad.”

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Posted 1 year ago

“I had some questions and Shan e Ali was courteous, professional, and knowledgeable. He answered all of my questions and patiently guided me through options and possible solutions to improve my experience with the technology. I'm grateful!”

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Posted 1 year ago

“Iqra Azad was Excellent, professional, and knowledgeable!”

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Posted 1 year ago

“Haroon Majeed was excellent.”

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Posted 1 year ago

“Excellent service! Pricrasna!! That lady should be giving a raise, she was patient, kind, dedicated and made sure that my porting from my previous network to us mobile was successful. Keep it up !!”

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Posted 1 year ago

“Very nice young lady helped me today, walked me through the process of changing cell phone carriers. I look forward to getting started!”

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Posted 1 year ago

“Hi, my name is Linda Minnis. I would like to thank Haroon Majeed for the time he spent helping me fix my phone. He did a wonderful job, and he didn't make me feel stupid because I'm not great at using the settings portion of my phone. He walked me through every step.”

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Posted 1 year ago

“Although not able to resolve my particular issue easily, the customer service was excellent! I was able to contact customer service via phone. There was no waiting in the queue. The particular agent, named Usman, was knowledgeable and helpful. He was able to patiently stay on the line as he walked me through a complex process.”

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Posted 1 year ago

“Great Support”

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Posted 1 year ago

“Great representative on the phone. Very polite and completely helpful. I look forward to having both phones at Us Mobile.”

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Posted 1 year ago

“Extremely helpful and patient while she went through all possible fixes to increase reception of mobile 4G reception. Thank you Sherbano!”

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Posted 1 year ago

“Received excellent service porting 3 separate lines to US Mobile. Each customer service rep that assisted me was top notch. Very pleased with US Mobile, their service plans, their pricing, and especially their support.”

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Posted 1 year ago

“I spoke to mister Hasan ejaz , I had difficulty with activating my phones and he was extremely knowledgeable and patient with me trying to get my phones to work. It was about 11/2 hrs. Of working together. Hes the best.”

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Posted 1 year ago

“Ghanzafar Ali was helpful and professional and resolved my issue!”

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Posted 1 year ago

“Iqra Muhamad had us fixed in about 10 minutes!!!! Very thankful for her help. We had reached out previously and were not getting the help we needed but she took the time to get us what we needed and did not treat me like I didn't understand technology.”

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Posted 1 year ago

“us mobile. 4 G. iPhone 11”

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Posted 1 year ago

“Talha is extremely informative! He was very clear in explaining and answering all of my questions. I believe an person who is dedicated to their job should be recognized which by receiving a promotion. Thanks for solving my issue Talha! Sasha”

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Posted 1 year ago

“I had a problem with a port number. I called US Mobile and talk to a agent name Khurraim, he was very knowledgeable, and help me calm down a little bit as he knew what to do. I think you need to give him a raise since he straightened out my problem with ease and very professional. ALBERT REID”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,711 reviews