US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,715 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good chat today with Hasnain H. I had to port my numbers over to US Mobile and he helped me with wiping the sims so I could input my info for porting. It did not take long as I expected. Thank you, I'm hoping for continued good service as I received today.”

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Posted 4 years ago

“Faisal S. Did a great job at assisting me. Faisal is always kind and is very helpful!”

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Posted 4 years ago

“I have been using US Mobile services for short time. However, I would like to recognize the Great Customer Service experiences I have had over the time of being a US Mobile consumer. Each experience I had with support has lead me to a super satisfactory as they are quick to respond, in addition quick into solving or resolving the problems of accounting issues or phone services issues. Keep up the great work, and please forward this to the CS support team. Thank you.”

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Posted 4 years ago

“The customer service is very responsive and helpful. Hasnain H. helped me last and was great.”

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Posted 4 years ago

“Saved me a ton of money, its just like having one of the big named cell phone carriers without the cost. The loss of benefits offered is easily outweighed by the cost. US mobile even offers many of the free things that Verizon and or AT&T are offering”

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Posted 4 years ago

“Mr. Khan is awesome! Solved my problem quickly. A great asset to your company!”

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Posted 4 years ago

“Kamil Khan helped get my porting setup and answered my questions.”

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Posted 4 years ago

“Haroon S. FIXED MY DATA ISSUE. He didn't stop working on until it was fixed!! GREAT WORK! I LOVE YOU US MOBILE AND HAROON!”

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Posted 4 years ago

“Kamil Khan is by far the voice any company would love to have as their customer service rep. Kamil was very prompt, accurate, and very informative. I honestly have to say it was a pleasure talking to Mr. Khan, and I really hope if any future questions arise, I’ll have the pleasure of chatting with him again. 100% satisfied”

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Posted 4 years ago

“Kamil Khan continues the professional, knowledgeable customer service provided by USM. Thank-you, Kamil”

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Posted 4 years ago

“My android updated and briefly left me without internet. Kamil Kahn was able to help solve my issue quickly and efficiently over chat. He had me back surfing the web in 5 minutes. I have been very pleased with US mobile (FAR cheaper than my previous carrier) and the customer service has been excellent.”

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Posted 4 years ago

“Kamil Kahn made the transfer of my phone number to US mobile easy even after mixing up my pin from my previous carrier.”

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Posted 4 years ago

“Great customer service... on prompt... I have recommended to friends... Zia responded and fixed the issue.”

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Posted 4 years ago

“Aaron W. was a huge help all the way through the Activation process!”

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Posted 4 years ago

“Recently live chatted with Jahanzeb at US Mobile. He refreshed my phone line; that way, I could receive calls and texts again. There was no wait time in joining the chatroom. He was very friendly and helpful. Overall, my experience was excellent.”

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Posted 4 years ago

“Samir was able to quickly and efficiently resolve the connectivity issues my phone was having with the phone and it is now fully working excellently! Definitely made my night, and he was also very friendly and patient.”

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Posted 4 years ago

“Good service no fuss.”

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Posted 4 years ago

“I'm a new customer who just switched from Boost to US Mobile today - the process took only 30 minutes including porting over my current phone #. Super! I really like the ability to customize my plan. Faisal S. at Customer Service via Live Chat then very graciously and professionally helped me with setting up my voicemail password -- super friendly, fast, and helpful service! I'm really impressed with US Mobile and their customer service; my experience has been amazing thusly and clearly they've got a great thing going here! Thank you and I hope others see this message and try US Mobile as well”

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Posted 4 years ago

“the quality of customer service offered Is bar none, extremely personable, assertive and knowledgeable staff and very prompt response time. I’d Like to personally credit my positive experience and this review to Hamza J. Thanks again For all your help, and I’m happy to be a new customer!”

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Posted 4 years ago

“Customer Service is always top notch. They are great at troubleshooting any issue and resolving questions quickly and very friendly.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,715 reviews