US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,717 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Moaz Malik was prompt, attentive, well-informed, and helpful. Thanks!”

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Posted 6 years ago

“Fast 'n Easy”

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Posted 6 years ago

“IT WAS GREAT AND HELPED A LOT.”

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Posted 6 years ago

“AT&T has unlocked my old iphone 3gs IOS 6.1.6 ... BUT I am unable to use it on your system because they have also blocked access to Cellular Data Network. I cannot modify the APN, etc. to make US Mobile's SIM card work even though the device is showing that SIM number under ICCID. US Mobile was unable to send the codes needed. I am now still trying to figure out how to get access to the APN. Supposedly carriers can access and send codes over the air. I will try Apple support and AT&T and hope one of them can help. But, for the low cost of US Mobile, I am appreciative of your desire to help. Luckily, I have another, older IOS 4.0, iPhone that is working with US Mobile but it won't connect to iCloud for me to upload over 400 contacts. I don't want to have to do that manually. Thank you for your services. Best Wishes for future our successes. ^_^”

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Posted 6 years ago

“I am already satisfied.”

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Posted 6 years ago

“Unfortunately, I didn't fully understand that a "locked" phone meant before I applied to US Mobile. So I found out that my phone was "locked" to my previous carrier. If I understood this before I switched I would have purchased a new phone or unlocked my old phone in time for my service to be available to me at the time of activation. Meanwhile, I'm a little delayed using my service because I need to acquire a new phone / unlock my old phone. I am without service during this time temporarily. I attribute this problem to my failure to understand how cell phones work. Probably I missed the tutorial or FAQ on the topic. I'm still satisfied and I look forward to finding the perfect phone for me at the store today! Cheers!”

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Posted 6 years ago

“I need to get into my account, but for some odd reason it does not accept my password. My US Mobile # is: 202-492-2028. Home address: 3923 McKinley St NW, Washington DC, 20015”

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Posted 6 years ago

“Everything went fine”

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Posted 6 years ago

“Every things great”

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Posted 6 years ago

“The information given in the email was accurate and easy to understand. Rizwan laid out clearly what the next steps were and helped with the follow-up. My experience here was great, thank you!”

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Posted 6 years ago

“Thank you for responding so quickly!”

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Posted 6 years ago

“YOU JUST CAN'T. IF IT WAS ONLY FOR REASON OF EXCELLENCE IN CUSTOMER SERVICE, I WOULD NEVER LEAVE YOU.”

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Posted 6 years ago

“I am very happy with the service so far. Prompt replies to my questions ...”

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Posted 6 years ago

“You did great!”

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Posted 6 years ago

“Listen to what a subscriber is saying rather than repeating "stock responses" one after other.”

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Posted 6 years ago

“Thank you”

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Posted 6 years ago

“You were perfect!”

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Posted 6 years ago

“Make it shorter. There was not much said.”

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Posted 6 years ago

“Good work , very helpful, thanks”

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Posted 6 years ago

“Great service.. I have referred several people!”

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Posted 6 years ago

US Mobile is rated 4.8 based on 2,717 reviews