US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your customers service personal was trying to be helpful but when a manager got on the line he was extremely rude! Laughing on the phone while customer was speaking and being very obnoxious. Very unperfossional!”

Helpful Report

Posted 6 years ago

“Thank you for timely response, got phones unlocked through emails with att, so we are good. Thanks again”

Helpful Report

Posted 6 years ago

“You simply can't, really.....Absolute best customer service I've ever experienced!-”

Helpful Report

Posted 6 years ago

“I'm not used to this quality of tech support”

Helpful Report

Posted 6 years ago

“Very efficient.”

Helpful Report

Posted 6 years ago

“Good”

Helpful Report

Posted 6 years ago

“Keep on going like that”

Helpful Report

Posted 6 years ago

“You're response was very timely. Thank you.”

Helpful Report

Posted 6 years ago

“It was faster to call than to do the chat. I appreciate the person that helped me get my account information.”

Helpful Report

Posted 6 years ago

“The porting process was way too difficult however your customer service chat service was excellent. Always got a reply immediately. I'm anxious to experience you as my inexpensive carrier. Are you searching for any marketing partners? I drag race in the NHRA racing series and we are looking for a primary marketing partner. Please email me at haysappliance@yahoo.com, call or text Darrel at 785-623-7021 if interested in talking about this. Thanks.”

Helpful Report

Posted 6 years ago

“I REALLY appreciate the prompt response.”

Helpful Report

Posted 6 years ago

“Find a way to say "yes" to avoid losing future customers”

Helpful Report

Posted 6 years ago

“It was good!”

Helpful Report

Posted 6 years ago

“Hi Arsian... thank you for fixing the problem...it works!”

Helpful Report

Posted 6 years ago

“you all fantastic, please up posted if you offer more choices in the future, we are not going to ever leave you we just need to manage or USmobile and other carrier lines to provide coverage on our remote area. many thanks”

Helpful Report

Posted 6 years ago

“Shahmeer is fantastic!”

Helpful Report

Posted 6 years ago

“I have literally no complaints.”

Helpful Report

Posted 6 years ago

“Your company and service are actually excellent. I just needed to not be cut off on unlimited. No offense taken.”

Helpful Report

Posted 6 years ago

“Atif has been great to work with. You guys generally have the best response times and customer service I've ever dealt with.”

Helpful Report

Posted 6 years ago

“Your customer service was exceptional. However, I couldn't send or receive photos or multi people messages.”

Helpful Report

Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews