US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“US Mobile’s customer service is exceptional. I had been waiting on a new SIM card for 2 weeks (my old one expired), because for some reason the first card had been sent to the wrong address, and when I told them about this mistake they immediately sent a new one out to the correct address with priority mail. Could not be more satisfied.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“By responding quickly to any questions I may send by email, and being very simple to use.”

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(AbdulRafay Moeen) - Posted 6 years ago

“Great customer service by a live human. Custom plans to meet any need. Unlocked phones and SIM cards.”

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(Rizwan Ahmed) - Posted 6 years ago

“They made the setup very easy. I got help from the on line help desk. Thank you!”

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(Samina Tipu) - Posted 6 years ago

“I would be very interested in the service, but I require a provider that will connect to networks in Europe. Since US Mobile does not do this, I am not able to use it.”

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(Samina Tipu) - Posted 6 years ago

“The customer service is consistently some of the best and most intelligent I've ever encountered. If it can be done they will get it done.”

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(Noor Gillani) - Posted 6 years ago

“Area Code 787 is from Puerto Rico and Puerto Rico is part of the USA. Puerto Rico is NOT an International but considered Domestic”

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(Noor Gillani) - Posted 6 years ago

“Inexpensive, but often doesn't work”

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(Hammad Ahmad) - Posted 6 years ago

“Mail tracking info. (GPS sim card).”

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(Kaleem Ashraf) - Posted 6 years ago

“Amazing fast customer services and cheap monthly plan too. Perfect!”

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(Kaleem Ashraf) - Posted 6 years ago

“They refunded my duplicate order with ease, it was so lit fam!”

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(Kaleem Ashraf) - Posted 6 years ago

“It made me happy when I switched”

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(Kaleem Ashraf) - Posted 6 years ago

“I would like to see calls history every month.”

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(Rizwan Ahmed) - Posted 6 years ago

“It really didn't make me happy. It frustrated me. Coverage was poor and totally non-existent where I live.”

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(Amjad Abdul Razaq) - Posted 6 years ago

“Very fast and competent customer service”

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(Kamran Zafar Gill) - Posted 6 years ago

“They answered my question.”

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(Kaleem Ashraf) - Posted 6 years ago

“I appreciate the response. Only thing is, I was suggested to restart my phone in the event the problem I had occurs again, but I actually did restart my phone multiple times when it happened and it didn't change anything. Anyways, I can use the data fine now so thank you!”

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(AbdulRafay Moeen) - Posted 6 years ago

“Very good customer service.”

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(Usman Israr) - Posted 6 years ago

“Truly good service, knowledgeable advisors. Very pleased - always - with US Mobile!”

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(Kaleem Ashraf) - Posted 6 years ago

“Quick refund on an order made by mistake.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews