US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Affordable with very customizable plans.”

Helpful Report

(Samina Tipu) - Posted 6 years ago

“Excellent price (with discount considered), good service.”

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(Shahdab Younis) - Posted 6 years ago

“1 of the cust. Rep provided me with a resolution to the issues rather than suggestion.”

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(Shahrukh Ahmed) - Posted 6 years ago

“excellent”

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(Maryam Ayyaz) - Posted 6 years ago

“So far very happy”

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(Rizwan Ahmed) - Posted 6 years ago

“Attractive flexible prepaid rates. Attentive and responsive customer service.”

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(Kaleem Ashraf) - Posted 6 years ago

“Great customer service through chat. Easy activation.”

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(Rizwan Ahmed) - Posted 6 years ago

“Excellent customer service.”

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(Kamran Zafar Gill) - Posted 6 years ago

“everything”

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(Rizwan Ahmed) - Posted 6 years ago

“Awesome. Will come back definately”

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(Kamran Zafar Gill) - Posted 6 years ago

“Clear, concise response.”

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(Kaleem Ashraf) - Posted 6 years ago

“Samsung Note 8 is having issues using SUPER LTE. Because of CDMA not showing in network. I called 2 representatives that could not help and informed me to discontinue use of superLTE and just use standard. Upon trying to switch the 3rd Representative named Hassan asked if I would try another method before switching. So I said sure, he advised to set my phone back to FACTORY settings. After doing so I have 100% service! I am absolutely enjoying my phone.”

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(Hassan Akram) - Posted 6 years ago

“SIM card order delivered in a few days. Mistakenly made several duplicate orders when choosing my plan but they were swiftly spotted and fixed by USMobile staff within days without me asking anything. Thumbs up!!!”

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(Kaleem Ashraf) - Posted 6 years ago

“USMobile's Customer Service people have always solved my problems and answered my questions in a very timely and professional manner. This is in strong contrast to AT&T, Comcast and the rest of those crooks who show no caring for their customers.”

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(Hammad Ahmad) - Posted 6 years ago

“Amazing, quick customer service and reasonably priced flexible plans”

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(Maryam Ayyaz) - Posted 6 years ago

“Sometimes it stops working without any reason and requires reboot. Also we went to Washington and found none of US Mobile, i have 2, are working and it was difficult to contact with my family.”

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(Rizwan Ahmed) - Posted 6 years ago

“Excellent service. Quick response and fully explained the answer to my question in a way I knew he understood what I was asking. Thank you!!!”

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(Kamran Zafar Gill) - Posted 6 years ago

“I love the build-your-own plan and the fact that they run on Verizon.”

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(Moaz Malik) - Posted 6 years ago

“Superb Customer Service & Great Rates”

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(Rizwan Ahmed) - Posted 6 years ago

“I appreciate the GREAT customer service and low prices for quality service!”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews