US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,715 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“I have a low income and I am very grateful to your great service and understanding when I have concerns or problems. They are always solved! Thank you for the solutions! Both Chat and phone service has been very reliable.”

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(Kaleem Ashraf) - Posted 6 years ago

“Excellent; quick and very helpfull”

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(Kaleem Ashraf) - Posted 6 years ago

“Service has been so much better than VERY GOOD . Questions answered promptly and effectively . Thanks Appreciate the great service Ronald Maughan”

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(Shahmeer Shahzad) - Posted 6 years ago

“I'm always able to get to someone, when I need to. Yes, when I phoned in I was patiently walked through how to fix the problem. Your people are always very helpful.”

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(Hammad Ahmad) - Posted 6 years ago

“It did not, service on the sim was so spotty as to be useless, now have to find another service”

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(Shahmeer Shahzad) - Posted 6 years ago

“Dropped calls, not receiving texts and data works sporadically.”

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(Arslan Attique) - Posted 6 years ago

“i paid for and activated a new sim and plan but it is not working!”

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(Shahmeer Shahzad) - Posted 6 years ago

“US mobile answers any question I have effectively. All I have to do is start a chat. This month, they also noticed that I had paid twice for an account and reached out to me to make sure I had intended to do this. Thanks!”

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(AbdulRafay Moeen) - Posted 6 years ago

“i did request to freeze my service for one day and they did that for me with no problem at all and on time . great customer service .”

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(Shahdab Younis) - Posted 6 years ago

“I absolutely love us mobile. Pay only for what you need.”

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(Shahdab Younis) - Posted 6 years ago

“I really loved how I could design my own phone plan. I also liked how I could change it every month as my needs changed. It was nice that I was never charged for going over data or texts and that I could buy more if I needed. The price was great for a single person and it worked well for me.”

Helpful Report

(Naeem Akhtar) - Posted 6 years ago

“Reasobale rates, great service, the most awesome service reps!”

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(Rizwan Ahmed) - Posted 6 years ago

“I love the custom plans!”

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Posted 6 years ago

“Working great so far. Tech support is a great!”

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(Hassan Akram) - Posted 6 years ago

“Fast response and very helpful steps to unlock phone. Thank you very much, completely satisfied”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Solid support unlike other low cost carriers”

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(Rizwan Ahmed) - Posted 6 years ago

“very attentive customer service”

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(Rizwan Ahmed) - Posted 6 years ago

“xxx”

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(AbdulRafay Moeen) - Posted 6 years ago

“Very responsive to my question and request! Thank you!”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,715 reviews