US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kamil Khan was excellent in assisting me with my issue, Thank you Us Mobile”

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Posted 4 years ago

“This is a good, solid, low-cost, high value cell phone service. Customer service is really excellent and they get things fixed when needed (my most recent was a new activation with Kamil Khan, very helpful indeed). I run two business lines and two personal lines through US Mobile and it works great. I highly recommend this service - ADH”

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Posted 4 years ago

“First time using the customer support via chat. Solved my problem and answered questions in a helpful way.”

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Posted 4 years ago

“Kamil Kahn knows his stuff when it comes to service! Excellent plans... GREAT RATES!!! No Contracts!”

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Posted 4 years ago

“They were able to help us get our service changed over on iPhone 7.”

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Posted 4 years ago

“Great rates and customer service. Free top ups!”

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Posted 4 years ago

“Excellent customer service! Highly recommended! only US phone numbers can do the calls.”

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Posted 4 years ago

“After many failed attempts at having reliable phone service in my area, US Mobile seems to be the company I need. Aaron Wylie, "customer service king", made sure my phone was compatible and made everything for purchase easier by providing a link as well as an explanation beforehand. I knew when I reached someone named Aaron I would be in good hands...that's my son's name also! Aaron's are great people! Thanks US Mobile for making a way for everyone to have dependable cell phone coverage!”

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Posted 4 years ago

“Kamran S. from support team was amazingly helpful! Over 1 hour chatting he fixed my problem . Thank you!”

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Posted 4 years ago

“Yasir bent over backwards to help me get set up, even with my zillion or more questions. Thank you, US Mobile”

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Posted 4 years ago

“They are one of the cheapest unlimited data MVNOs around. Customer service is very easy to deal with and will fix your problems incredibly quickly (Shout out to Aaron Wylie for the back end support). Verizon network with the Super LTE sim has very good coverage. Customer service really does respond in seconds.”

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Posted 4 years ago

“Aaron Wylie was extremely patient, helpful, and understanding. If all US Mobile's employees are as good as Aaron, I'm looking forward to using this network for many years. Thank again Aaron!”

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Posted 4 years ago

“Aaron Wylie helped us resolve a problem trying to port an old number over to US Mobile. When we couldnt get that done due to OTHER phone company he got a new number for us in the same area code quickly and professionally. Thank you!”

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Posted 4 years ago

“I had a rather specialized problem connecting. Aaron Wylie handled my issue quickly in a most courteous and professional manner. Superb service!”

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Posted 4 years ago

“Aaron Wylie provided awesome customer service. He answered my questions with complete satisfaction, in a friendly and professional way. I like how customer service is available by way of chat, email, and phone, unlike some other communication services with whom I've had service through. I also like how a plan can be customized, with very reasonable costs. Thank you, again!”

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Posted 4 years ago

“I wanted to make sure I did everything right activating my new service (this was my first time transferring service) and Aaron Wylie was fantastic with helping me with all of my questions. If their service is as good as the service I received today, I know I will love using US Mobile!”

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Posted 4 years ago

“Aneel J was seriously so helpful! He figured out the problem for me so incredibly fast! And was so nice!!”

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Posted 4 years ago

“Nobel Abid was very helpful. Thank him: give him a raise, but not a promotion because we want him on the 'phone. Mahalo. Kevin Brown”

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Posted 4 years ago

“Great Customer Service and service is definitely reliable. These guys are patient and treat you like a pal. 👌🏽”

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Posted 4 years ago

“14 day free trial, how cool! It includes 1000 minutes, 1000 texts and 1000mb (1gb)! Very excited to try this service and be a new customer. $40 for unlimited everything is unreal! Kamran from customer service was very helpful as well 😄”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews