US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Syed Ali at US Mobile is a great representative for that company. 6+ stars”

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Posted 4 years ago

“They resolved my issue right away!! Thank you!”

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Posted 4 years ago

“Customer service was super prompt and helpful. Farqan and Adil both very professional and got my activation issue resolved (was a problem at my old carrier). Thanks!”

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Posted 4 years ago

“Ayesha is a very patient and professional man, maybe this is the professionalism of US Mobile, thank you and I will support US Mobile.”

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Posted 4 years ago

“Fiza Shah was very helpful”

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Posted 4 years ago

“Fiza Shaw was extremely helpful in getting a phone set up after trying on a phone that was incompatible. Very responsive and clear in their instructions. Thanks to Fiza and thanks to US Mobile for having Fiza help customers like me.”

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Posted 4 years ago

“Customer service is outstanding. Nobel walked me through everything and explained and answered everything I asked. Incredible!!! No BS like the big boys. Also 24hr, 365 days a year. Amazing”

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Posted 4 years ago

“Mukesh Kumar is awesome”

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Posted 4 years ago

“Mukesh Kumar was very patient and helped me troubleshoot my problem!”

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Posted 4 years ago

“us mobile is the best! they really go out of their way to help their customers to the utmost!!”

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Posted 4 years ago

“Muhammad Affan treated me as the only customer, Anything and everything is the best at "US MOBILE", i never had such a good experience as i had with their caring and good service always!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

“Mukesh Kumar provided me with absolutely exceptional service. Just an absolute pleasure to work with. I was working with this tool named Nymphus and I thought I was going to leave US Mobile because he was so unprofessional, but Mukesh Kumar earned back my business with his 5 star professionalism.”

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Posted 4 years ago

“Can’t speak for the phone plan itself as I haven’t had a chance to use it, but Omema helped me process a refund fairly quickly.”

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Posted 4 years ago

“Mukesh Kumar really helped me out! thanks”

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Posted 4 years ago

“GREAT,GREAT.”

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Posted 4 years ago

“I was wanting to postpone my phone plan payment for another date because I have been tight on finances lately. After having talked to a Miss Amna about my situation, she so generously helped me by looking into my plan AND giving me a 10$ discount on my next bill! She was an absolute sweetheart to talk to, as have those who have helped me before. It is reasons like this why I love US Mobile so much. Cheap, easy to change and access your plans, and amazing customer service!”

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Posted 4 years ago

“US Mobile is great! I had a question for customer service tonight and Fiza Shah got everything squared away quickly and with a fantastic attitude. I love dealing with their team!”

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Posted 4 years ago

“Zobia will take good care of you if you have any issues. Not many, Great Service, been customer for 6+ months, just added a line to my account.”

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Posted 4 years ago

“Hassaan Awan was very helpful tonight. We really appreciate the service USMobile offers because it fits our lifestyle. Thanks Hassaan and USMobile!”

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Posted 4 years ago

“I have been struggling with trying to upgrade my plan. MUKESH KUMAR was such a very wonderful and amazing help.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews