US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, complete, timely responses, very professional, even as I was porting numbers out. Great experience all around.”

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(Moaz Malik) - Posted 6 years ago

“Thank you for your help! :)”

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(Moaz Malik) - Posted 6 years ago

“I am not very good at cell phone technology and get easily frustrated. More than once your tech service people have stayed calm and walked my through my problems.”

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(Rizwan Ahmed) - Posted 6 years ago

“a simple number port request shouldnt take days, tomorrow is the start of day 4.”

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(Hammad Ahmad) - Posted 6 years ago

“Speedy resolution.”

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(Moaz Malik) - Posted 6 years ago

“Good customer service and very fast service.”

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(Rizwan Ahmed) - Posted 6 years ago

“It's customer service is amazingly fast and helpful....”

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(Moaz Malik) - Posted 6 years ago

“I got good responses to my email questions from Maryam Ayyaz”

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(Maryam Ayyaz) - Posted 6 years ago

“It's unheard of, these days, to have the service level you provide (fast, personal response). Simply doesn't exist today. Last year one of my online financial services, which is huge in both size and exposure, failed miserably in both speed and quality of response. In fact, I decided to end my relationship with them before I discovered my experience was typical for them. I will remain your customer until another source is far superior to your's and in the meantime I will sing your praises every time you come to mind. namaste”

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(Maryam Ayyaz) - Posted 6 years ago

“Service is great and the reps. Are very efficient and helpful.”

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(Maryam Ayyaz) - Posted 6 years ago

“I have spent 2 1/2 hours trying to renew my account, without success. At present there is a small circle whirling around on my screen for us mobile login for the past 10-15 minutes. Your service people tell me that that they can not help re-instating my account. I tried calling the number you advertise in large print, and received an automated voice telling me that I had a wrong number. Your site is almost unusable. If I am ever able to sign up once again, I am sure the service will be excellent, as it was before.”

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(Maryam Ayyaz) - Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Good value plans suitable for us”

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(Rizwan Ahmed) - Posted 6 years ago

“Mush is amazing”

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(Rizwan Ahmed) - Posted 6 years ago

“Top notch customer service.”

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(Rizwan Ahmed) - Posted 6 years ago

“You tried, but did not solve my problem yet. Will explore.”

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Posted 6 years ago

“You did a splendid job - thanks so much !”

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Posted 6 years ago

“Excellent help desk service. There is auditing of the ticket resolution by supervisor to locate and correct any mistake.”

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Posted 6 years ago

“Maryam was great! I had been trying to port my number for 5 days. Without her help I would still be trying to port my number.”

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Posted 6 years ago

“Good job.”

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Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews