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US Mobile Reviews

4.8 Rating 2,716 Reviews
100 %
of reviewers recommend US Mobile
4.8
Based on 2,716 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Anonymous
Anonymous  // 01/01/2019
It was good.
Helpful Report
(Samina Tipu) - Posted 6 years ago
Fast response and fulfilled my requests and stuff.
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(Hammad Ahmad) - Posted 6 years ago
Quick service and for the most part knowledgeable customer service...more specifically...Kamran is awesome!
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(Kamran Zafar Gill) - Posted 6 years ago
I have not one complaint! Chat is always available and customer service people are quick to respond and friendly and helpful. Please keep the prices reasonable as they are!
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(Hammad Ahmad) - Posted 6 years ago
Quick service
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(Hammad Ahmad) - Posted 6 years ago
I have high expectations for the service and I just found out about it! Customer service is great.
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(Hassan Akram) - Posted 6 years ago
Support service is excellent in terms of prompt response and attention to any issues of general or critical nature. Best consumer support I have experienced in response from a digital resource organization/company. New to the service, but have received immediate attention to a number of requests from initial order to specifics of compatibility in products and information regarding selecting the services as best tailored to my needs. Can save on mobile costs overall and/or via variable components of mobile services -do not have to buy what you do not do not want or use.
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(Hammad Ahmad) - Posted 6 years ago
The customer service is helpful and quick.
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(Kamran Zafar Gill) - Posted 6 years ago
Just as happy as can be
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(Hammad Ahmad) - Posted 6 years ago
It didn't. It told me that my porting is on hold, which made me a problem, and then later, it said to have "...an excellent day ahead!". I mean: "HOW to have an excellent day?". I don't understand.
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(Rizwan Ahmed) - Posted 6 years ago
Good transition no need to do anything and can change my plan any time
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(Hammad Ahmad) - Posted 6 years ago
Their support exceeded my expectations, very kind and very helpful!
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(Moaz Malik) - Posted 6 years ago
What a great value! And their customer service is outstanding. No wait, knowledgeable and very responsive. I love US Mobile!
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Posted 6 years ago
always prompt and helpful
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(Maryam Ayyaz) - Posted 6 years ago
Rep provided information they could.
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(Usman Israr) - Posted 6 years ago
I was having trouble with SIM card compatibility and essentially was left with two active lines and only one compatible phone for my Super LTE sim. Instead of making me run out the rest of the month with a sim/plan I couldn’t use, they found a way to cancel the plan and issue a partial refund due to the circumstances. Less than 24 hours for escalated response. A-class. I love this service.
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(Noor Gillani) - Posted 6 years ago
They people were nice and helpful.
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(Rizwan Ahmed) - Posted 6 years ago
I do like the inexpensive plans you have available since I only use my iPhone occasionally. I am disappointed that my plan went up almost 10% ($0.89) to pay for "regulatory fees" I still do t understand why this wasn't collected in the past and is now being collected.
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(Noor Gillani) - Posted 6 years ago
The appealing price. But it illustrates the service you get out of it. I do not recommend.
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(Samina Tipu) - Posted 6 years ago
Excellent support, quick, intelligent response.
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(Maryam Ayyaz) - Posted 6 years ago
US Mobile is rated 4.8 based on 2,716 reviews