US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has been absolutely brilliant, extremely cheap and amazing customer service! I would personally like to thank the representative Fiza Shah, for being so kind and helpful. She helped me solve my issue in a solid minute! Thank you to Fiza and the amazing US Mobile staff!”

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Posted 4 years ago

“Wasn't expecting to get a live person to chat with about my issue at 2 o'clock in the morning EST. But Fiza Shah was not only there to assist, but was very competent and courteous, and resolved my issue. Thanks again Fiza!”

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Posted 4 years ago

“The price is great for my budget and friendy and very helpful”

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Posted 4 years ago

“Super happy with US Mobile. Activation was super easy, LTE Ludacris speeds are amazing. So far super happy and impressed! You will be too. I posted a photo of a Speedtest using US Mobile Verizon too.”

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Posted 4 years ago

“I was setting up my phone and encountered some troubles, but I was able to reach a person by chat (Aroosha) within minutes and he fixed my problem for me without any effort on my part. Very pleasant to work with and look forward to using this plan!”

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Posted 4 years ago

“Cheap Unlimited plan and Great customer service!!! Thank you Kamil Khan, for helping me solving my problem faster.”

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Posted 4 years ago

“We logged out of the account and logged back in and the same exact customer service person came back online to help. He already knew the problem, and was able to fix our problem quickly!”

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Posted 4 years ago

“I did some stuff wrong but got help. It worked out...the support lady was so sweet and helpfull”

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Posted 4 years ago

“Great service! Thank you Muhammad Affan, for helping me solving my problem faster than I though it would be!”

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Posted 4 years ago

“Syed helped me greatly switching phone... great service, everything was awesome - 10 stars!”

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Posted 4 years ago

“Aroosha provided good service in getting SIM card working on a new iPhone.”

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Posted 4 years ago

“Taha Khan was super friendly and attentive. I am with US Mobile for the past 2 years and I love the cool UX interface on their website + the very good quality of service.”

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Posted 4 years ago

“Taha Khan was very helpful in assisting me in what I needed regarding my cell service.”

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Posted 4 years ago

“Taha Khan was great and very helpful.”

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Posted 4 years ago

“The best mobile service ever. I really enjoying this service.”

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Posted 4 years ago

“Aroosha was very quick with his responses. Genuinely helped me guide through a confusing situation and fixed the problem.”

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Posted 4 years ago

“Taha quickly and kindly helped me out when I contacted US Mobile customer service chat. Honestly impressed with the service I received anytime I contacted their customer service. Thanks again Taha for your help!”

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Posted 4 years ago

“Syed Hasan was very helpful in assisting me with multiple needs for my mobile solution! I really appreciate his diligence and friendliness.”

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Posted 4 years ago

“Never bothered to ask for his name. But he is the best! Solved my problem very quick.”

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Posted 4 years ago

“US Mobile has been a wonderful and helpful company during the COVID-19 Pandemic! Their customer service rep today, Amna, easily was the nicest representative I'd ever had the pleasure of speaking to! I will be staying with them going forward, no question!!!”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews