US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you for supporting.”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“Always try to be helpful. Thanks”

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(Usman Israr) - Posted 6 years ago

“They helped me get connected.”

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(Rizwan Ahmed) - Posted 6 years ago

“They fixed a payment error, and I didn't have to chase after it.”

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(Noor Gillani) - Posted 6 years ago

“I have autopay, was charged two days before plan expired, but US MOBILE still cut my service off. Said it was a technical issue but I think I deserve a refund of some sort. That was a lot of unneeded stress!!!”

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(Arslan Qamar) - Posted 6 years ago

“Quick responses. Genuine concerns. Informative”

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(Maryam Ayyaz) - Posted 6 years ago

“The price was the main attraction. You had low cost plans for occasional users like myself. In over a year, I only went over the 100MB data I purchased twice. Customer service was good.”

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(Arslan Qamar) - Posted 6 years ago

“Love the service”

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(Hammad Ahmad) - Posted 6 years ago

“fast and clear support”

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(Hammad Ahmad) - Posted 6 years ago

“Great prices, great service, and great customer service.”

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(Rizwan Ahmed) - Posted 6 years ago

“great service and easy to use!!!!”

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(Maryam Ayyaz) - Posted 6 years ago

“Very good customer service.”

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(Amjad Abdul Razaq) - Posted 6 years ago

“Refunded me when I didn't get to use my service while my phone was being unlocked”

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(Rizwan Ahmed) - Posted 6 years ago

“The plan was reasonably priced for someone who is on a fixed income. The problem was, the person is elderly and is used to her original phone and was getting frustrated with a new device. We decided to go back to her original plan and provider due to this issue.”

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(Hassan Shaukat) - Posted 6 years ago

“Cheap, but sometimes incorrect”

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(Noor Gillani) - Posted 6 years ago

“Placed an order and cancelled it without notification. Serving with the military overseas and refused to ship phones. DO NOT USE!!”

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(Noor Gillani) - Posted 6 years ago

“great customer service”

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(Moaz Malik) - Posted 6 years ago

“Very nice service and staff. Always willing to help”

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(Shahmeer Shahzad) - Posted 6 years ago

“It didn't.”

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(Maryam Ayyaz) - Posted 6 years ago

“Arslan Qamar went WAAAAAAAAAAAAAAAAAAAYYYYYYYYYYYYY above and beyond to make sure I was happy. He did an amazing job, was very professional, courteous and a wonderful personality all around. I even invited him to my home here in Massachusetts but he said the plane from Pakistan was too expensive! Haaaaa. If Arslan is ever in New England I would be very happy to meet up with him and buy him lunch. Arslan is a TREMENDOUS asset and reflects VERY VERY Good on US Mobile. Promote him, give him a raise and a vacation all expenses paid by the company. This guy is AMAZING!!!! 10 STARS”

Helpful Report

(Arslan Qamar) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews