US Mobile have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Aizaz Khattak Was my customer rep who helped me. He did a great job and resolved my complicated issue. I love Us Mobil! Great price for good service.
”
- Thea B’ey
“
The price is also pretty right.
”
- Alyssa T.
“
Alishba Arshad was so understanding and so helpful, she helped me just know everything would be ok. The customer service is really good and the price is reasonable also. I refer two my friends to US Mobile.
”
- Val
“
I was able to closely monitor the location of my delivery trucks using this tool.
”
- Dede Ugarte
“
Their time delivery of every job is accurate and services performed are untraceable to both the mirror or the origin which is what i enjoy about the team , also are their fees reasonable for someone who is set to get a positive result while hiring.
”
- Ethan V.
“
Customer service is excellent, the price is just right, and instant delivery to our phones happened immediately.
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- BA2
“
The returns are faster and easier.
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- Kstone
“
With this and my history of problems with them, they refused to refund my plan even though I only had it for 1 week and the hotspot never worked.
”
- Kyle Hadley
“
Bait and switch with US Mobile. Tried to charge me double what the their unlimited plan is so I dropped them. When I first started with them they said after 6 months they would refund my money for the unlocking of my phone (didn't happen) so screw US Mobile.
”
- Bob
“
I asked whether I could at least get a refund credit for the inconvenience and they told me it was against their policy.
”
- Anonymous
“
I’ve been using this service to stay connected with my long-distance partner, and I couldn't be more impressed.
”
- Bridget Rodon
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This service ensures that your actions remain confidential and effective, giving you the clarity you seek without her awareness.
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- Bruno Fay
“
Their exemplary service earned my lasting trust.
”
- GRACIÁN
