“
With this and my history of problems with them, they refused to refund my plan even though I only had it for 1 week and the hotspot never worked.
”
posted 2 years ago
- Kyle Hadley
“
Bait and switch with US Mobile. Tried to charge me double what the their unlimited plan is so I dropped them. When I first started with them they said after 6 months they would refund my money for the unlocking of my phone (didn't happen) so screw US Mobile.
”
posted 5 years ago
- Bob
“
I asked whether I could at least get a refund credit for the inconvenience and they told me it was against their policy.
”
posted 6 years ago
- Anonymous
“
They didn't. They lied. Said unlimited texts. Sent out very few in comparison. Was blocked multiple times. Canceled three days later. They refused to refund me.
”
posted 6 years ago
- Phillip Leue
“
1 - The service has bad quality and it was not fixed.
2 - The device restock fee is ridiculous making return impractical. IE: a rip off.
3 - Now we'll see what they say about the 100% refund for the plan costs.
”
posted 6 years ago
- Rod Mynatt
“
I am unable to get a refund for the Starter Kit/Sim Card so either I have to try this 8GB data plan out and hope the the best or wait another whole with to recieve a SIM card from another company.
”
posted 6 years ago
- Christopher Casner
“
I have autopay, was charged two days before plan expired, but US Mobile still cut my service off. Said it was a technical issue but I think I deserve a refund of some sort. That was a lot of unneeded stress!!!
”
posted 6 years ago
- Anonymous
