US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,714 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't be happier with US Mobile. I have more than enough on my plan, it's literally half the price of my old plan with Verizon, and the customer service is exceptional. Kamil Kahn assisted me by chat with a voicemail issue and it was resolved in under 1 minute. I have never had any signal issues. I can't recommend US Mobile enough.”

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Posted 4 years ago

“Knowlegeable, courteous and patient dialogue w Abdullah on May 19, 2020”

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Posted 4 years ago

“Kamil Kahn has went above and beyond expectation in helping me solve a complex problem, regarding my phone messaging capabilities! His vast knowledge and abilities about technical issues have certainly impressed me! Thank you Kamil!”

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Posted 4 years ago

“Kamil Khan took care of my problem in roughly 30 seconds. I think that set a record. He was very polite as well.”

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Posted 4 years ago

“I am very happy with the service provided by US mobile! Great coverage and great costumer service.”

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Posted 4 years ago

“I had a little issues which I could not solve by myself and Kamil Khan was a great help and very friendly. He solved all my problems with my plans. Thank you again Kamil!”

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Posted 4 years ago

“I reactivated my US Mobile SIM today. It had expired. What a stupid mistake on my part. US Mobile not only uses the best networks with the best coverage but their plans are perfect for my needs. What really made me return was the customer service. I has assisted by Kamil Khan. My reactivation was not simple because I was using an SIM that had expired. Kamil lead me through the entire process effortlessly. Thank you Kamil. You are the reason I am going to stick with US Mobile.”

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Posted 4 years ago

“Have been using it for a few months now. Very flexible phone plan. Super fast response if you have any questions. Love their live chat! Best customer service!”

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Posted 4 years ago

“Yasir spent a very long time with us on the phone trying to get to the bottom of the problem we were experiencing. He was extremely knowledgeable, patient, and professional, and we very much appreciate his time and effort. Thank you!!”

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Posted 4 years ago

“Customer service was great and courtesy. Haroon S. did a good job.”

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Posted 4 years ago

“I chatted with US mobile customer service. The rep Haroon S. was so patient and tried all the methods to solve my problem. He did a great job! Definitely would rate 5 stars and recommend US mobile!”

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Posted 4 years ago

“Customer support quickly solved my issue. 👍”

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Posted 4 years ago

“US Mobiles customer service has been exceptional! Both on the phone and in live chat, they helped work out my issues and get the ball rolling.”

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Posted 4 years ago

“US Mobile chat service is excellent.”

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Posted 4 years ago

“Great customer service just now from Kamil Kahn. Solved my problem in less than 5 minutes.”

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Posted 4 years ago

“us mobile ok but Kamil Khan the best!”

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Posted 4 years ago

“Haroon was very helpful with an incorrect order. It was promptly cancelled and helped me with a re-order. Very professional and patient. I am very impressed with the chat session and in getting the assistance I needed. Thank you!”

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Posted 4 years ago

“i was very happy with service of "Kamil Khan, supper supper service”

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Posted 4 years ago

“Super duper extra heplful”

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Posted 4 years ago

“Incredible value, responsive service! Kamil Khan provided great service via chat when needed!”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,714 reviews