US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,711 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He is a great assett to us mobile. I enjoyed his help and advice. I look forward to being able to contact him if needed in the future.”

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Posted 1 year ago

“Haroon Majeed did an excellent job helping me sort out my data problem and plan”

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Posted 1 year ago

“Their customer service is one of the most patient and helpful customer agents I ever cam across. This British accent guy(I forgot to as his name) and this lady ( Hasna) is super helpful. Yes, I am having some issues activating my sim card, at last, they help me out, and it works now... Thanks to them. The call got dropped several times, and I am so glad they called me back!!!”

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Posted 1 year ago

“us mobile Verizon network tower check”

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Posted 1 year ago

“I had a billing problem with U.S. Mobile and contacted customer service by telephone. Fatima was the service representative who helped me. She was able to solve the problem and was very polite and knowledgeable. Thank you, Fatima.”

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Posted 1 year ago

“I haven’t found any customer care’s people who was helpful like him..His behavior was excellent.I never expected that..I’m recommending that he should get promotion as soon as possible😊”

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Posted 1 year ago

“Muhammad Aliyan provided the best customer service I've ever received from a mobile carrier. Solved my problem quickly, was super friendly and professional. Someone give this guy a raise!”

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Posted 1 year ago

“Tech was very patient and helpful. I had challenges getting phone activated.”

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Posted 1 year ago

“Samiya was so helpful and attentive with helping me. She was very kind and got straight to the point and vas very clear with her instructions. I was having issues with not being able to send or receive mms messages from android users and now i can finally send photos and videos to people with android phones. Thank you so much Samiya this was bothering me for months!!!”

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Posted 1 year ago

“Very patient and helpful. A real pleasure to get help from.”

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Posted 1 year ago

“IQRA AZAD was incredibly helpful and patient as we looked, lost our cell phone and Sims out of country. SHE stayed on the phone until all our phones were settled .”

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Posted 1 year ago

“I spoke with Vissam at US Mobile. He was very friendly and very effective at solving my issue. I was very happy!”

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Posted 1 year ago

“I spoke to Mr.Zakria from Usmobile and he is the guy who’s gonna stay on call with you until your issue is fixed. I had an issue which needed attention and no other rep seemed to help me but this gentleman was something else. He even called me back when the line got disconnected multiple times. Usmobile needs people like him + if someone sees this please give him a raise . You should be proud of yourself Zakria.”

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Posted 1 year ago

“The support is easy to reach, and they are always so helpful. Very pleasant to work for.”

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Posted 1 year ago

“Spoke with Babar.......OUTSTANDING !!!!!!! Barbar was a pleasure to talk to.....courteous, friendly, knowledgeable, and helpful. And was very patient with me as well...Answered my questions fully...GREAT service !”

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Posted 1 year ago

“Unfair Baig is the representative that provided me with an excellent customer service experience! Thanks to him my issue was resolved & I am happy with my US Mobile service.”

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Posted 1 year ago

“Very helpful!! My issue was resolved in a satisfactory manner!!”

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Posted 1 year ago

“I love us Mobile and especially the customer service there, and when you get KHURRAIM. he is so helpful im not sure the magic hes doing, but somehow he was the only who was able to help me....”

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Posted 1 year ago

“Great sales person, helped me with everything I asked.”

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Posted 1 year ago

“I spoke to ahsan ejaz and he helped me out tremendously after my phone was stolen. He helped me transfer my old phone number right on the spot to my new phone and helped me switch the network - thanks!!”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,711 reviews