US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the customer service to be cordial, responsive & satisfying where a problem of some 'uniqueness' had arisen. Will share my satisfaction w/others.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“Email response in less than 20 minutes, twice!!! Lets see Verizon top that.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“Inexpensive service. Able to pick and choose minutes, texts and data amounts.”

Helpful Report

(Usman Israr) - Posted 6 years ago

“The service people are awesome! Got back to me in less than 5 min.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“Even though I am leaving US Mobile, their off boarding process was simple, and efficient. The kind service agent I spoke to was able to help me port my number, and I enjoyed my time at US Mobile. If not for my rising data needs (and unfortunately rising costs) I would have happily stayed. Thank you.”

Helpful Report

(Usman Israr) - Posted 6 years ago

“Most companies would have just taken the extra payment. Thank you for your help! I had a very emotionally tiring day, am so disappointed iolo would have an obvious supervisor cause me such problems. The tech support guys were very helpful and nice.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Speedy response, offering to send a new SIM card free of charge.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“You gave me a quick response with accurate information.”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“I'm not happy. I've been dealing with the issue of trying to get my phone to work since June 18th. Still doesn't work. VERY UNHAPPY.”

Helpful Report

(Syed Wali Mustafa) - Posted 6 years ago

“All requests are being taken care of immediately”

Helpful Report

(Kamran Zafar Gill) - Posted 6 years ago

“Thanks for correcting the Data problem.”

Helpful Report

(Naeem Akhtar) - Posted 6 years ago

“Best price anywhere for MY needs. Great service 24/7.”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“Inexpensive plans and decent coverage is hard to beat.”

Helpful Report

(Shahrukh Ahmed) - Posted 6 years ago

“it never made us happy, no coverage”

Helpful Report

(Usman Israr) - Posted 6 years ago

“I have had some problems getting my number ported over from Sprint. It was my fault, because I gave the wrong pin # to start. I got a new pin # from Sprint, but this was not registered with them, so my number was still not ported. Finally I called sprint yesterday and got yet another new pin # and all along I have been doing chats with US Mobile Help Staff. They have been wonderful, always so helpful and patient. And always available - this is so great. I think you have the best customer service people of any company I have experienced.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Quickly responded to emailed help request providing clear instructions that resolved a "network busy" issue preventing me from making/receiving calls.”

Helpful Report

(Moaz Malik) - Posted 6 years ago

“So far customer service has been responsive. Looking forward to activating my phone!”

Helpful Report

(Moaz Malik) - Posted 6 years ago

“Great customer service.”

Helpful Report

(Arslan Attique) - Posted 6 years ago

“Cheap prices and good customer service.”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“AbdulRafay Moeen AbdulRafay Moeen went out of his way to help me get started with US Mobile.”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews