US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,715 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely and efficient”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“Answer my question promptly”

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(Hammad Ahmad) - Posted 6 years ago

“Cheap phone service. I would suggest to offer att cell service to give better service in certain areas of Alabama.”

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(Kashan Altaf) - Posted 6 years ago

“i've had several small issues, first with buying the incorrect phone for my service area, and then plan info i messed up as well as losing the phone before finding it again and needing a new sim card... the customer service is one of the fastest responding and most helpful i've had the pleasure to make use of... thanks...”

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(Moaz Malik) - Posted 6 years ago

“The flexibility in prices, choosing a plan is easy and attractive to those who want to cut on phone bills and are wise to their particular text and data usage.”

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(Hammad Ahmad) - Posted 6 years ago

“Got my data back.”

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(Kamran Zafar Gill) - Posted 6 years ago

“Not happy with extra fees now being added.”

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(Hammad Ahmad) - Posted 6 years ago

“When I first looked into US Mobile, the site made it seem like pretty much any phone could be used on their system so I sent for a setup chip. Wrong. So then I actually bought a phone from US Mobile and it took almost ten days to get a transferred number up and running and left me without any phone service at all for most of it. Constant series of emails back and forth, "try this", "try that", It still didn't work. They finally sent out a new chip for the phone I had bought. Then, twice data went out completely and they had to manually "renew" my throttled service. No warning, no indication that I had gone over the so-called "unlimited" plan data cap. Not just throttled, service completely out and no warning so I had to contact them. Not impressed.”

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(Shahmeer Shahzad) - Posted 6 years ago

“Quick reply to a very important question for me - with valuable information.”

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(Kaleem Ashraf) - Posted 6 years ago

“I had a small problem activating my phones. The help I was given was wonderful. I am very happy with customer support. Thank you.”

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(Rizwan Ahmed) - Posted 6 years ago

“Responsive customer support, low cost, and the coverage actually works in my location.”

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(Rizwan Ahmed) - Posted 6 years ago

“Still not able get smart watch working”

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(Maryam Ayyaz) - Posted 6 years ago

“Fair adjustable pricing based on usage, account activation and number porting couldn’t be easier”

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(Rizwan Ahmed) - Posted 6 years ago

“Quick and very efficient service. Very helpful. A super company”

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(Hammad Ahmad) - Posted 6 years ago

“Very fast migration of phone number from Consumer Cellular. Thank you!”

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(Rizwan Ahmed) - Posted 6 years ago

“Excellent customer service via chat even during off hours.”

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(Rizwan Ahmed) - Posted 6 years ago

“I've been attempting to solve this problem for several months. Until yesterday, I received zero useful advice or help. I did receive a callback yesterday which I was unable to take. The rep told me he or someone else would call me back later in the day. That never happened.”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“This morning Hammad provided accurate and swift solutions. Thank you so much!”

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(Hammad Ahmad) - Posted 6 years ago

“Easy. Simple. No hidden fees or gimmicks Great option for the budget conscious consumer.”

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(Kaleem Ashraf) - Posted 6 years ago

“excellent service and affordable price”

Helpful Report

(Naeem Akhtar) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,715 reviews