US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service response was excellent. Adil Saad was able to resolve the issue I had very quickly and professionally. Very impressed!”

Helpful Report

Posted 4 years ago

“Where to start? I tried US Mobile just to see if it worked as advertised. IT DID! Extremely flexible plans, low cost, and EASY transfer. After the trail, I wanted to change numbers and a gentleman named Haroon walked us through easy as could be. He was wonderful. Hard to find customer service like that. Highly recommend this company. Thanks US Mobile and Haroon.”

Helpful Report

Posted 4 years ago

“I had the pleasure of corresponding with an individual identified as "Sarfraz" utilizing the "chat" function on the US Mobile website. Despite the fact that I am woefully deficient in terms of understanding various terms, coupled with the fact that the phone about which I was calling is just now being released by Jethro, this individual was courteous, professional, patient, understanding and very thorough. An EXCELLENT ambassador for US Mobile.”

Helpful Report

Posted 4 years ago

“Great customer service.”

Helpful Report

Posted 4 years ago

“Customer service at this carrier is always available and fast, Ayesha provided answers quickly and kindly.”

Helpful Report

Posted 4 years ago

“Great customer service.”

Helpful Report

Posted 4 years ago

“Chatted with Amna, who answered my questions about porting existing a number from another carrier. Was very helpful, took time to completely understand my concerns.”

Helpful Report

Posted 4 years ago

“Ayesha was really very helpful. Very responsive service. I appreciate it.”

Helpful Report

Posted 4 years ago

“great service, great prices and always helpful untill i met ms Omema. that she didn't even waste a min to ask me about my number to look at my account before she answer my question. and when she checked she gave me some poor information. she ended the chat with out hearing me back . never had any bad experience with this company till i met ms omema .”

Helpful Report

Posted 4 years ago

“Absolutely stunned with the costumer's service! They are super friendly, managing everything in a timely manner. I wish more international students knew about your plans and promotions. Thank you so much”

Helpful Report

Posted 4 years ago

“I wanted to change a plan on one of my telephone lines and Zobia on the Live Chat was extremely helpful and was able to give me the exact steps necessary to get the upate effective immediately. Customer service was excellent, polite and professional. Way-to-go on being very responsive!!”

Helpful Report

Posted 4 years ago

“Transferring my number from my old carrier was a breeze. Fiza helped me push the activation through and get my phones running in no time.”

Helpful Report

Posted 4 years ago

“US Mobile is awesome! They will be much better than other Pay As You Go carriers, US Mobile's $2 per line vs others $6 per line. It's still very good as a backup number. I don't have any trouble with their service.”

Helpful Report

Posted 4 years ago

“Omema was a great help. Pleasure working with her.”

Helpful Report

Posted 4 years ago

“Fiza helped alot”

Helpful Report

Posted 4 years ago

“Just got off a live chat with Ayesha and she was really terrific! Answered all my questions very quickly and thoroughly. Don't let her go!!”

Helpful Report

Posted 4 years ago

“Ayesha was very nice and very knowledgeable! She was able to get things up and running quickly.”

Helpful Report

Posted 4 years ago

“Muhammad is a very gifted customer services associate. He really took care to be warm, friendly and super efficient.”

Helpful Report

Posted 4 years ago

“Usman was very helpful to me with my issue. It was solved in a very timely manner and with a better solution than I could have hope for. I recommend the service greatly if even for the customer service.”

Helpful Report

Posted 4 years ago

“Yahya helped me over the live customer service chat and was super friendly and took the time to explain things to me that I did not understand. Very pleased. Just when I felt like I was going to move to a new cell service company, I changed my mind because they were so helpful. US Mobile needs to weed out the unhelpful people though. Before Yahya, I had someone who just ended the chat on me without making sure my issue was solved...it clearly wasn't because I needed to get back on the chat.”

Helpful Report

Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews