US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,711 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr. Kizer was “Awesome”. I have been with U.S Mobile for 1 year and have never got my email and account fixed until today.”

Helpful Report

Posted 1 year ago

“I'm happy with the final results. It was a difficult process to get this port completed but it's done and the last gal was very good and helpful finalizing connecting to the pool and getting the phone up and running. She did a great job thank you.”

Helpful Report

Posted 1 year ago

“Service is great!!!”

Helpful Report

Posted 1 year ago

“Nobel, who works with usmobile, made a normally dull experience (calling to resolve a phone issue) into a delightful experience indeed. If more call centers or customer service folks were as genuinely helpful and concerned to resolve my issue as he was, then there would be more happy people walking around spreading kindness. I hardly ever write reviews unless my experience is dreadful but Nobel at US Mobile was an absolute sweetheart not to mention increased my positive experience with US Mobile in general. Thank you, Nobel!”

Helpful Report

Posted 1 year ago

“Service is great Rep was honest and went thru every detail. Kudos to your rep NOBEL.”

Helpful Report

Posted 1 year ago

“Nobel was very helpful with what I needed help with and he was very patient. I’m happy and I will continue to stay with us mobile.”

Helpful Report

Posted 1 year ago

“Usman is an expert tech support man. He helped me get my voicemail functioning properly when it was failing! I suggest to his manager/s that he be given a raise! Thanks US Mobile for your quick and intelligent customer service team! - Mark W.”

Helpful Report

Posted 1 year ago

“Best customer service ever from Anam! What confidence and knowledge! Loved her customer service. Way to go!”

Helpful Report

Posted 1 year ago

“I was assisted today by representative, Nobel, who was very knowledgeable and also very patient with me. He resolved my problem and I am very grateful for his help!!”

Helpful Report

Posted 1 year ago

“Technical support agent Nobel was very helpful and solved my problem within minutes. I would recommend US mobile to all. Thanks Nobel for getting me up and running !! A+++++++++++”

Helpful Report

Posted 1 year ago

“I am so impressed and grateful for all of the techs I talked to several times with the challenging problems They were polite and showed a sincere effort to help. After they went through the long list of what to try, ( I had to take breaks!), they sent me to a senior tech, Nobel. He was even more kind, patient, respectful, polite, explained well, and so willing to help me. I was slow and he never acted frustrated. Although it was a tiring many hours, it was also a joy! Thank you so much ☺️”

Helpful Report

Posted 1 year ago

“Having the communication with " Iqra Azad " in fixing the issue with my phone was EXCELLENT. She so patient with us explaining what to do and also calling back to check on was the problem resolved. Iqra Azad is a Huge asset to US MOBILE. THANK YOU Iqra for all your help, Rich H.”

Helpful Report

Posted 1 year ago

“Nobel 10 stars!!!!!! He is awesome!!!! Nicest worker ever!!!!!! Smart and very kind!!!!! Nobel Made my day actually!!!!!”

Helpful Report

Posted 1 year ago

“Nobel was sooooo extremely helpful and has done an amazing job answering all my questions and activating my phone despite a quite complicated setup. US Mobile is an amazing company that truly puts the customer first, and it is unbelievable how they are able to provide services with this quality and price. I am able to have unlimited 5G speeds faster than my home wifi for less than $40 a month! No other provider can compete with them in my opinion.”

Helpful Report

Posted 1 year ago

“The person I talk to that was your representative and technician was excellent he was professional courteous and very very patient he is a great credit to your company”

Helpful Report

Posted 1 year ago

“I can't tell you how pleased i was with Joshua Roy. he immediately owned my problem and went to work ! He is the best phone technician I have ever worked with !!!”

Helpful Report

Posted 1 year ago

“I am very very happy with the service Ali Ghazanfar provided me with a long and difficult problem setting up another phone. It is people like him that make us glad we chose US Mobile and will most likely stay. Thanks again.”

Helpful Report

Posted 1 year ago

“Iqra Azad provided amazing impeccable assistance. Thank you!”

Helpful Report

Posted 1 year ago

“I spoke to Ahsan Ejaz, he was very knowledgeable and helpful. He answered all of my questions about the different plans that I was asking about. I will be staying with you guys after the free trial period because you have better customer service than Tmobile prepaid. You also have me on the Verizon network which I like better than Tmobile.”

Helpful Report

Posted 1 year ago

“Thank you Nobel, my phone has not used data since the beginning. Twice I have called about other issues and reset protocols, but never completed. I just thought that was the way it was. Thanks so much. Like you said, phones these days have too many options and settings to understand it all Rebecca Berry”

Helpful Report

Posted 1 year ago

US Mobile is rated 4.8 based on 2,711 reviews