US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to activate and port my number. Only difficult part was setting up APN. After reading comments and trying a few different ways I had network and mms”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“I had to switch to another carrier to help out a family member. I still have 5 lines with US Mobile, and don't plan to leave. Still the best deal around for pay as you go.”

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(Shahmeer Shahzad) - Posted 6 years ago

“I am not happy at all”

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(Kaleem Ashraf) - Posted 6 years ago

“Excellent communication, WoW! that was QUICK : ] I'll be back with a phone Sooooon !”

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(Hammad Ahmad) - Posted 6 years ago

“They stuck with me until we were able to accomplish the difficult task of porting my number from TracFone to US Mobile. It took quite a few emails from US Mobile and quite a few calls from me to TracFone, but it turned out to be a successful transition.”

Helpful Report

(Moaz Malik) - Posted 6 years ago

“Kamran was very helpful and extremely patient with me. He was able to resolve my issues in a professional and friendly manner. I would highly recommend US Mobile to my friends based on the great service that I was given by Kamran.”

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(Kamran Zafar Gill) - Posted 6 years ago

“Good customer service”

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(Syed Wali Mustafa) - Posted 6 years ago

“US Mobile has been sub-par in every aspect.”

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(Usman Israr) - Posted 6 years ago

“By keeping to try and help me fix my problem. Especially Malik Moaz, who went a lot further with helping me than I've ever experienced with a mobile phone provider. Sadly he couldn't fix the issue.”

Helpful Report

(Shahrukh Ahmed) - Posted 6 years ago

“good service but I wish it included making calls to Canada and also would have been great to have a family shared plan. But this was not available at US mobile”

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(Yasoon Sunny) - Posted 6 years ago

“Customer Service is top notch, the agents are knowledgeable and responsiveness. I have hold off not to switch for the longest time. I didn't need much data but now I do. US mobile is good for peoples do not need to use the phone too much.”

Helpful Report

(Hassan Akram) - Posted 6 years ago

“I have been with this company since 2016 and have never looked back. Unmatched value. Unmatched customer service. Unmatched products/services. ABSOLUTE HIGHEST RECOMMENDATION! 5 STARS!”

Helpful Report

(Wajheen Khan) - Posted 6 years ago

“problem got solved:)”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“Ordered 2 started packs but only 1 delivered. Half a day later only delays offered, no solutions.”

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(Syed Wali Mustafa) - Posted 6 years ago

“Good deal on the Cheapskate plan”

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(Shahmeer Shahzad) - Posted 6 years ago

“I've been with US Mobile for over a year now, and love it. It's a great way to manage your cell usage and save money. Their customer service is the best, too, they're always very polite.”

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(Syed Adeel Shah) - Posted 6 years ago

“Support was very helpful”

Helpful Report

(Moaz Malik) - Posted 6 years ago

“I liked how I could individualize my plan”

Helpful Report

(AbdulRafay Moeen) - Posted 6 years ago

“Excellent chat support, there is never a wait, and the support staff always know what they're talking about.”

Helpful Report

(Shahmeer Shahzad) - Posted 6 years ago

“Very well priced”

Helpful Report

(Hassan Akram) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews