US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,712 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ghazanfar Ali was tremendously helpful. He was able to answer all of my questions and I am extremely satisfied with the service he provided.”

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Posted 2 years ago

“Nobel, is a real asset to yours, or any other company under which he works. He showns and unending patience, and even greater understanding or the issues brought up by the costumers. I really felt relaxed and supported throughout a very complex issue surrounding my account, and then, the set up of of a Pool for both my phone lines. He has a through knowledge of the company and its services. Best person ever to contact in US Mobil's Costumer Services. Congratulations for having such a devoted and, efficient and persoanble eorker in your company...!”

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Posted 2 years ago

“Ghazanfar Ali helped me beyond measure to fix a problem that happened when I switched to US MOBILE. He was on the phone with me for over 4 hours. Very polite & patient. If you have a problem ask for him. I highly recommend him.”

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Posted 2 years ago

“Usama was incredibly helpful and patient with me as we worked to set my wife’s phone up. He was knowledgeable and friendly - a great customer service experience.”

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Posted 2 years ago

“Such a great cell company. If you want to talk with someone instead of just messaging back and forth, just call. I had an issue with activation , my phone stinks, then I called and talked with Syed Ihsaan and he took care of me. Very friendly and thorough. Great experience. Thank you Syed and US Mobile.”

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Posted 2 years ago

“Ghazanfar Ali tried her best to help me, hopefully things will work now”

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Posted 2 years ago

“dia was a great rep who helped me tremendously”

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Posted 2 years ago

“Love that customer service is 24/7 365 days a year. Questions were answered. Very professional.”

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Posted 2 years ago

“I didn't have to change my plan because US Mobile's new plan gives me even more data. The representative was very helpful and helping me navigate through the website to pay my bill. I will be opening an additional line for my parent. It's been over a year and US Mobile service has been excellent. No drop calls and the data speeds have been great.”

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Posted 2 years ago

“Bilal Mansoor Abbasid helped me. US Mobile CS is really helpful!”

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Posted 2 years ago

“Bilal Mansoor Abbasid was very helpful.”

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Posted 2 years ago

“Ghazanfar provided outstanding service and showed exemplary customer service. Thank you sir for your support.”

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Posted 2 years ago

“I spoke with Faais Imtaiz 11.14.21 to trouble shoot 2 issues. He patiently and politely resolved both issues. I remain a USMobile customer after 2 years. Thank you!”

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Posted 2 years ago

“I had the best customer service ever.... Thanks to Joshua Roy for his patience and expertise!!! YOU WERE TRULY AMAZING AND HELPFULL!!!”

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Posted 2 years ago

“After a horrific time in which changing my CC info resulted in all of my lines expiring (hence 4 stars instead of 5), I wanted to thank Zain Sarwar who helped me fix not only my own mistakes, but also a prior CSR's, and get all of my line back on the plans I wanted and on autopay, in a handful of minutes. They were patient and empathetic, and resolved things quickly. Thanks Zain!”

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Posted 2 years ago

“Sam was extremely patient and helpful in enabling MMS to work on my phone.”

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Posted 2 years ago

“I had an amazing experience when working with Syed Ihsaan when trying to corrected functions that were not working on my phone. His patience, knowledge and direction was instrumental in walking me through every correction. This was the third such call I have encountered with US Mobile’s technical team and each time I receive the same excellent service.”

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Posted 2 years ago

“Navid helped me out today and provided outstanding customer service! He stayed on the line the entire time to make sure my problem was solved. He deserves a bonus lol! Thanks Navid!”

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Posted 2 years ago

“Waleed Iftikhar worked hard for almost an hour to solve my many problems. His skill level and customer service skills are top notch and excellent!”

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Posted 2 years ago

“Thinking about switching to US Mobile and had questions regarding the plan on Amazon and if my phone would be compatible. I called and got Harris who was so kind and helpful that I have decided to try US mobile. If I love the service and all the customer service reps are as great as he is, I will stay with the company for a long time.”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,712 reviews