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uSwitch Reviews

3.9 Rating 38 Reviews
71 %
of reviewers recommend uSwitch
3.9
Based on 38 reviews
Customer Service
Communication Channels
Telephone
Avg Email Response Time
-1 hours
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Anonymous
Anonymous  // 01/01/2019
My call to uSwitch was taken by Howard. He offered customer service at its best and was the epitome of patience. He explained clearly the options and I am very happy with the result. It was a long call, but I felt unrushed. Thank you Howard, for making what was a tricky process for me, a simple process. Excellent.
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Posted 5 years ago
Griffin made my switch very simple and easy. He was polite and very friendly. Thank you for all your help. Great Job.
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Posted 5 years ago
easy to navigate, really helpful and great savings
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Posted 5 years ago
Amazing service! Griffin helped me out and he was lush, even waited on the phone while I called my current energy supplier for a reference number. Thank you so much for your help!
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Posted 5 years ago
I wanted to switch gas and electric supplier. Uswitch found me a new deal and took care of the switching process in approx 30 mins. Lovely fella, very helpful and knowledgable -- great service. Lynne P./Newcastle
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Posted 5 years ago
I'm very happy with my switch today, which was done by gentleman called Alex. l have saved £112 a year on my gas and electric.
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Posted 5 years ago
Very easy to navigate
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Posted 5 years ago
source good prices, keep you informed during the year of offers, change of prices ect
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Posted 5 years ago
Recently due to review energy provider. Was with eon whose renewal prices were not good. Used uswitch to compare numerous energy providers. Quick and easy to use. Provided me with all the details I needed and helped me identify a new company. Very good service and would recommend.
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Posted 6 years ago
Really easy and simple service to use. Sent email updates of the switching process with all the necessary information.
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Posted 6 years ago
It works OK but selection is cautious, and energy cost saving calculation is misleading. Savings shown are based on what happens if I don't switch. Well I'm going to switch or I wouldn't be there. So I need to find the best deal rather than see some calculation of savings based on doing nothing. They also don't include some of the best deals on offer, although admittedly some suppliers are a bit iffy, but that's for me to decide on not them.
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Posted 6 years ago
excellent service and opened my eyes.
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Posted 6 years ago
I wanted to change my energy supplier so decided to contact uSwitch, who were really brilliant in handling everything for me. They went through everything with me, explaining anything I asked them to. I felt at ease knowing I had made the right choice by using Uswitch to help me, and would not hesitate in using them again for help in the future. I could not recommend them highly enough.
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Posted 6 years ago
Great prices and easy to use - paperless is great
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Posted 6 years ago
sorted out my electricity bill
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Posted 6 years ago
I have used Uswitch on two occasions now for quotes and switching suppliers. I found them very easy to use with good provision of numerous competitive quotes.
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Posted 6 years ago
Hassle free way to choose myour gas and electricity contract for the best deals.
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Posted 7 years ago
quick and easy to fill in
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Posted 7 years ago
Not only do they offer amazing deals, but the service provided too is outstanding! Kept me up to date with my order with text messages and emails, and could not fault the speed of the delivery! Very impressed- would 100% recommended!
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Posted 7 years ago
uSwitch is rated 3.9 based on 38 reviews