UTV Direct Reviews

Name: UTV Direct
Rating: 4.63

4.6 Rating 6,126 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,126 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th November 2024

Anonymous

UTV Direct 5 star review on 21st November 2024

Anonymous

1209

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have been very easy to deal with returns and web site was very easy to follow. All around awesome customer service and a pleasure to do business with!”

Helpful Report

Posted 1 year ago

“Bought a hitch for my 23 maverick x3 Worked out great.”

UTV Direct 5 star review on 4th June 2023

Helpful Report

Posted 1 year ago

“Have bought a few things on this site....always ships quick and on time.”

Helpful Report

Posted 1 year ago

“The windshield I purchased for my UTV was completely scratched up out of the box. I would not purchase products from UTV Direct again.”

Helpful Report

Posted 1 year ago

“Description wasn't very accurate. No reviews from other buyers. No returns unless you pay which costs more than what you paid for it.”

Helpful Report

Posted 1 year ago

“The trailer is well built and assembling super easy. Highly recommend!”

Helpful Report

Posted 1 year ago

“Fast delivery and we love our new radio.”

Helpful Report

Posted 1 year ago

“I purchased a rear window for a 2021 Ranger XP. It arrived sooner than I would have imagined with free shipping. The was good, and installation was fairly easy.”

Helpful Report

Posted 1 year ago

“Everything I have ordered has been shipped on time and received quick”

Helpful Report

Posted 1 year ago

“Utv was good. Product didn't have enough weatherstripping to go all the way around the windshield. Windshield seems to be really well built. Installation instructions for install were good but no wiring instructions which made it really difficult. Luckily I have wore many different stereos and other car assesories so I was able to figure it out. If you have not I wouldn't recommend buying.”

Helpful Report

Posted 1 year ago

“Great experience. Got exactly what I ordered very quickly”

Helpful Report

Posted 1 year ago

“quick shipping, low prices, great service. 10/10!”

Helpful Report

Posted 1 year ago

“Your prices are a little high on some stuff. Also I ordered something that was on back order and was told I would receive it by the end of the month. No problem. Then when the time got close and the item was still not ready to ship I canceled it. That part was no problem ether, however I had ordered 2 items and I had already received 1 of the items already and when I cancelled my order they took off the coupon I had applied and still chardeged me full price for the shipping. The item i did receive ended up costing double and made it a waist of money. That was very disappointing. And I'm not sure I will order from them again. Sad cause the customer service was great. I spoke to Bill and he was fantastic and is the only good thing about the experience.”

Helpful Report

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

“Fast shipping. Product as described”

Helpful Report

Posted 1 year ago

“My item was delivered when they said it would, it was expertly packaged and arrived safe and undamaged. I love my item.”

Helpful Report

Posted 1 year ago

“"Poor return policy" After two phone calls with a factory regarding an improper fitting tire mount and a request for a return here is the response I got. I definitely see your concerns, but between FactoryUTV themselves and all of their dealers hundreds of these are sold a week and there are never any issues with them. Beth has been there a very, very long time and I trust what she says. You can still return it if you do not want to install and use but you would be responsible for shipping back and they FactoryUTV does charge a restock fee, I just wanted you to be aware. Please let me know how you would like to proceed. Thank you!! Christy Fielder Christy@powersporthq.com UTV Headquarters Inc UTV Direct”

Helpful Report

Posted 1 year ago

“Product is well made and came with proper hardware although there was one bolt/nut missing. Instructions should have been more in depth and a phone # in case help is needed or missing parts needed.”

Helpful Report

Posted 1 year ago

“Need installation instructions sent withe the product”

Helpful Report

Posted 1 year ago

“Axle fit perfect ! will buy again”

Helpful Report

Posted 1 year ago

UTV Direct is rated 4.6 based on 6,126 reviews