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UTV Direct Reviews

4.6 Rating 6,078 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 6,078 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Thanks for the call ahead of shipping to make sure I had the correct windshield for my ATV
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Posted 4 weeks ago
Fit as described
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Posted 4 weeks ago
Required me to purchase axles with my rear a arms and the super ATV that make the arms don't require them when they sell them.
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Posted 4 weeks ago
Very helpful answered all my questions and even got back to me.
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Posted 4 weeks ago
Very good service.
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Posted 4 weeks ago
I bought the Ice Crusher Heater & MaxStart at frist after installing there was flaw in the maxstart called utvdirect and they sent a new one the same day thank you UTV
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Posted 4 weeks ago
Fast friendly service. Very fast delivery. Very satisfied
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Posted 4 weeks ago
Called for information regarding front and rear windshields. The sales representative was knowledgable and helpful. Ended up ordering both and am very pleased with the products and the results!
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Posted 4 weeks ago
I placed my order and purchased the wrong windshild for my UTV i got a call and was told that what I ordered would not fit but you had the correct item in stock. Very nice follow up so I was not faced with trying to return an incorrect item. Thanks!!!!!
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Posted 4 weeks ago
Great parts and , great service . Also shipping was fast .
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Posted 4 weeks ago
Excellent customer service. Sent email on Sunday with a question about something purchased and had reply early Monday morning answering my questions .. thanks Darren.
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Posted 4 weeks ago
Very knowledgeable sales people. New exactly what I needed Very quick delivery. Thanks.
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Posted 4 weeks ago
I apprciate the help trying to find a part I could not find.
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Posted 4 weeks ago
I had to call to get a complete description of what was available and what I needed. The website did not explain or show all details related to the product like what the tow strap was. I did need human intervention to explain what I needed before I made the purchase. Derren at UTV direct was very helpful on setting me up so I guess I'll go back and change this to a 5 star rating. I don't know why something shipped from Canal Fulton, Ohio would need to be shipped to Sparks NV. on its way to Townsend WI. It just seems a bit out of the way to me.
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Posted 4 weeks ago
Nice quality mirrors
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Posted 4 weeks ago
The representative I talked to was knowledgeable and helpful, it was pleasing to get someone like this to help me
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Posted 1 month ago
The website was easy to use and loaded well, but considering the large variety of products, a greater ability to search specific items would be appreciated.
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Posted 1 month ago
Very happy
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Posted 1 month ago
Simple heavy duty easy to install fast shipping thank you!
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Posted 1 month ago
I had to call directly and speak with a sales person since the website didn’t include 2024 models that I own.
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Posted 1 month ago
UTV Direct is rated 4.6 based on 6,078 reviews