UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 6,127 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th November 2024

Anonymous

UTV Direct 5 star review on 21st November 2024

Anonymous

1209

Anonymous

Anonymous // 01/01/2019

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“Arrived promptly on time. Wish the box was marked fragile, in bigger bolder letters for the windshield. Mine came damaged and scratched. For what it will go through, it's fine. Will order from them again.”

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Posted 3 years ago

“Window was a great fit, very pleased!”

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Posted 3 years ago

“Christy is very helpful and knowledgeable of your products”

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Posted 3 years ago

“Fast and free shipping”

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Posted 3 years ago

“SHIPPING WAS SWIFT RECEIVED ITEM IN GOOD CONDITION”

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Posted 3 years ago

“I purchased the half doors for a Polaris Ranger 1000. Installation directions were only pictures not any explanation. A couple of bolts to install are in a very small area. Hard to get fingers in the space. Need small hands. The latches are pictured wrong. Switched sides and then a flip flop and got to work. Threads on latch bolt and nuts seemed to be of different threads. Top of left door was dented. So was a struggle of a day.”

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Posted 3 years ago

“My order arrived in perfect condition and each item was of high quality. UTVDirect made sure the accessories I ordered would fit my new machine which was greatly appreciated. Shipping took a bit longer than expected but in the COVID times it is understandable that some items were running late and UTVDirect waited until all items were available before shipping everything as a single shipment...saving me shipping fees. Thanks!”

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Posted 3 years ago

“Great sales service and returns”

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Posted 3 years ago

“All but one item ordered was received very timely. Very happy with products and was advised product was back ordered before placing order.”

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Posted 3 years ago

“Easily found what I needed and got it in no time. Thank you for everything. Will be doing business with you again.”

UTV Direct 5 star review on 9th May 2021

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Posted 3 years ago

“Everything was perfect”

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Posted 3 years ago

“Great shipping with details & person on phone was more than pleasant. I will be shopping here more in the future.”

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Posted 3 years ago

“Real good to deal with and prompt service”

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Posted 3 years ago

“I am very happy with the product. Originally, during the installation process, I was having difficulty fitting the windshield with the gasket into place. I called for assistance on the help-line and was directed to make sure the gasket was fully seated. My only complaint is concerning the process of putting on the gasket as we had to use rubber mallets to fully engage the gasket. Even then it was an extremely tight fit. I'm OK with the tight fit, but perhaps a word to notify customers more clearly on how the gasket needs to be fully seated, potentially with a rubber mallet, in order to install it in place”

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Posted 3 years ago

“Good Co. To do business with. Good customer service.”

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Posted 3 years ago

“Great Product, great service, fast delivery!!”

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Posted 3 years ago

“can't review--waiting for my order”

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Posted 3 years ago

“The options were better then the Polaris dealer had to pick from and definitely pricing then the dealer.”

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Posted 3 years ago

“Great service and fast delivery. Wish my side by side would arrive as quickly.”

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Posted 3 years ago

“Great customer service and awsome products”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 6,127 reviews